Dutch Language Specialist

Customer Support Executive

About the Role :

It requires to deliver exceptional service to German and Dutch Customers by providing accurate information, resolving queries efficiently, and ensuring a seamless customer experience across all communication channels

Responsibilities :

• Provide professional, courteous, and helpful customer support across phone, email, and social media.
• Address inquiries about products and services, offering accurate information and relevant product recommendations.
• Resolve customer issues efficiently.
• Deliver a consistently positive, empathetic, and professional customer experience.
• Share clear and accurate product and service information, addressing customer needs in a timely manner.
• Maintain service quality, meet resolution timelines, and ensure customer satisfaction.
• Work in rotational shifts including US hours.

Requirements :

We are a hardcore, fast-growth focused environment and a place where only dedicated, stable, dependable individuals who are willing to immerse themselves completely to this cause can thrive.