We are seeking a SOC Analyst / Cybersecurity Specialist to monitor, manage, and respond to security incidents across multiple client locations in India. The role involves working in a 24 / 7 SOC environment, providing timely incident response, threat monitoring, and contributing to service improvement initiatives. The ideal candidate has hands-on experience with SIEM tools, incident handling, and security orchestration.
Key Responsibilities :
- Provide technical inputs for monthly customer service review reports and contribute to Service Improvement Plans.
- Monitor ticket queues, ensuring timely updates and comprehensive closure summaries.
- Apply expertise in Incident, Change, Problem, Service Request, and Configuration Management processes.
- Manage, monitor, resolve, and report network security incidents involving equipment across multiple client locations.
- Conduct daily incident analysis and publish reports to enhance security transparency and oversight.
- Maintain compliance with security policies and processes while driving continuous improvement.
- Analyze key security metrics and escalate anomalies to appropriate teams.
- Operate in a 24 / 7 SOC environment to meet client cybersecurity monitoring and response requirements.
Required Education :
Bachelor's Degree in Computer Science, Information Technology, Cybersecurity, or related field.Preferred Education :
Master's Degree in a relevant field.Required Technical and Professional Expertise :
Minimum 2+ years of experience with SIEM platforms such as QRadar, ArcSight, or Splunk.Proficiency in Incident Response and handling security events via SOC channels (SIEM, tickets, email, phone).Strong knowledge of threat intelligence, attack patterns, and security incident handling workflows.Expertise in threat modeling, use case development, and security policy review.Ability to triage, investigate, and escalate security incidents based on severity and impact.Preferred Technical and Professional Experience :
OEM Certified SOAR Specialist and CEH certification preferred.Hands-on experience with Security Orchestration, Automation, and Response (SOAR) technologies.Ability to work independently with a creative and proactive approach to security challenges.Strong time management and adaptability in fast-paced security environments.Exceptional interpersonal and teamwork skills for smooth collaboration.Commitment to continuous learning through workshops, certifications, and industry publications.Skills Required
Incident Response, Threat Intelligence