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Success Coach - Telugu - Work From Office - Hyderabad
Success Coach - Telugu - Work From Office - HyderabadNxtWave Disruptive Technologies • Vijayawada, Guntur, Visakhapatnam
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Success Coach - Telugu - Work From Office - Hyderabad

Success Coach - Telugu - Work From Office - Hyderabad

NxtWave Disruptive Technologies • Vijayawada, Guntur, Visakhapatnam
30+ days ago
Job description

Key Responsibilities:

Student & Parent Engagement

  • Guide and support students in their learning journey through regular interactions.
  • Address student and parent queries, ensuring timely resolutions and follow-ups.
  • Maintain accurate records of interactions and progress in CRM systems.

Supporting Students & Daily Operations

  • Facilitate exams, campus activities, and admin tasks for smooth operations.
  • Act as a bridge between students and internal teams for effective communication.

Keeping Students Engaged & Supported

  • Encourage student participation in activities and celebrate achievements.
  • Identify students needing extra support and escalate as needed.

Ensuring Quality & Continuous Improvement

  • Manage student support tickets and ensure timely query resolution.
  • Track student engagement, collect feedback, and improve overall satisfaction.

Cross-Functional Collaboration

  • Assist in CRM management, data tracking, and process enhancements.
  • Work closely with internal teams to implement and test new initiatives.

What Were Looking For:

Must-Have Skills

  • Good Communication Skills: Native speaker of Telugu and Proficiency in English.
  • Public Speaking Skills: Ability to confidently address and engage a large audience.
  • Tech Proficiency: Basic proficiency in spreadsheets, AI tools, and digital platforms.

Skills Required
Crm Systems, Spreadsheets
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Success Coach - Telugu - Work From Office - Hyderabad • Vijayawada, Guntur, Visakhapatnam

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