Artificial Intelligence Developer

Transforming mental health support accessibility is a mission of utmost importance.

We aim to address the gaps in care by providing instant and private 24 / 7 support. This enables us to reach more individuals and make a greater impact.

About the Role

This is a staff-level position, requiring equal parts research-to-production and platform thinking.

Key Responsibilities :

• Own the end-to-end model lifecycle of our conversational AI system
• Work closely with clinical psychologists to ensure the efficacy of our conversational AI
• Design agentic flows and safe retrieval for mental-health use cases
• Build and own the evaluation flywheel
• Implement alignment & safety layers tuned to clinical guidelines
• Optimize for latency, cost, and quality
• Partner tightly with product, sales, and users to scope new features
• Establish LLMOps : datasets, prompts / checkpoints / versioning, observability, drift monitoring, and incident response

Requirements :

About Location

Remote work is available with at least 4 hours overlap with PST.