About Us :
As a Fortune 50 company with more than 400,000 team members worldwide, Target is an iconic brand and one of America's leading retailers. Joining Target means promoting a culture of mutual care and respect and striving to make the most meaningful and positive impact. Becoming a Target team member means joining a community that values different voices and lifts each other up. Here, we believe your unique perspective is
important, and you'll build relationships by being authentic and respectful.
Team overview :
Target’s distinctive brand love is infused throughout its many physical locations by the
Properties teams . We have a direct and positive impact on the real estate, design, construction and maintenance of our stores,
distribution centers and headquarters. Are you ready to help strategically grow Target’s brand through leading-edge design, development, construction, and preservation? Can you effectively balance the efficiencies of a large-design build company with the unique challenges and innovative solutions required by individual sites? Then take your place on one of our Properties teams and help us make the most of Target’s physical footprint both in the U.S. and overseas.
If you’re energized by the opportunity to influence the full lifecycle of physical locations — from concept to ongoing operations — and enjoy connecting business needs with digital tools, join us in
Properties Strategy & Operations . You’ll help drive innovation and scale through technology solutions that support every phase of the property lifecycle.
About the Role :
As a Senior Manager of Product Operations within the Properties S&O Product Organization,
you will be responsible for hiring and developing a high-performing team in India, focused on driving continued
business enablement and operational excellence.
You will collaborate across product, analytics, engineering and operations teams to deliver on high-integrity commitments and strengthen our core competencies in strategic planning, portfolio health, and
communication. Leveraging your prior experience, you will partner with cross-functional teams to establish and evolve routines that reflect strong product thinking and alignment to OKRs.
You will integrate intention maps from multiple teams to represent cross-functional bodies of work, fueling collaboration and visibility across the product portfolio. By surfacing dependencies, risks, and progress
against Product KPIs, you will help teams make informed decisions that improve delivery predictability and maximize business impact.
As a trusted advisor to product teams, you will bring data and insights into strategic discussions - enabling data-informed and ROI-based prioritization, increasing adoption of key product releases, and driving
consistent delivery performance. You are accountable for fostering awareness and alignment among Properties product and enterprise stakeholders to efficiently and effectively deliver new product capabilities
that support both enterprise and Properties strategic priorities.
Your core responsibilities include :
Team Leadership & Development :
Hire, develop, coach, and lead a diverse, engaged, and high performing team of 3-5 Properties Analysts, shaping the charter and building a robust talent pipeline
Create a culture of continuous improvement to strengthen best practices and routines
Evaluate and leverage the latest technologies to maximize operational efficiencies and work closely with the Target Tech team on new opportunities for technology improvements
Strategic Alignment & Portfolio Vision :
Support the creation of a cohesive vision for the entirety of the Properties Product portfolio
Support integration of intention maps to understand interdependencies among teams
Manage and / or support high integrity commitment advancement by aligning product, process, and operations partners to objectives
Promote the adoption of a consistent Product and Data & Analytics engagement model in an effort to enhance communication, efficiency, and solution quality, while enabling scalable operations, data-driven decisions, and effective prioritization
Operational Excellence & Ways of Working :
Co-create and implement routines to advance transparency to planned work, identify synchronization gaps, track progress against plans, and navigate risks
Advocate for and support best practices in tools, processes, documentation and communication across product teams and with stakeholders and leaders, driving clarity and consistency
Advance the global operating model throughout our org by identifying areas of opportunity for growth or optimization, and advancing business context and acumen across the entire global team
Insights, Analytics & Performance Measurement :
Advocate for product analytics and co-create measurements of success combining business outcomes and portfolio heath metrics
Execute on the communication framework for our product portfolio to provide visibility to the progress and KPIs associated with the technical investment (may include preparing and communicating updates and analyzing and preparing data to inform the strategy)
Collect and analyze feedback; leveraging insights to help product teams prioritize changes needed to increase adoption and improve end user experiences.
Knowledge Management & Change Enablement :
Identify ways to improve change management activities
Ensure knowledge materials are developed, and maintained so that new and existing users can leverage them on an ongoing basis
About You :
Four-year degree or equivalent experience
6+ years
of Retail, preferably in
Product Development, Operations , and / or equivalent experience
Strong team leadership
and ability to engage and inspire others. Prior supervisory experience preferred, with a demonstrated commitment to Belonging & Community
Experience working in an agile environment (e.g. user stories, iterative development, scrum teams, sprints, personas)
Ability to self-organize and lead through ambiguity
Ability to develop and operationalize complex strategies across key stakeholder groups
Strong facilitation skills that guide groups towards productive outcomes while maintaining a positive and collaborative atmosphere
Ability to communicate complex concepts in easy-to-understand terminology across Sr. Leadership, Operations, Product, and Technology
Ability to influence peers and partners to find common ground, push for consistency where possible, facilitate conversations, and navigate competing interests
Curiosity with a passion for learning and contributing to a growth culture
Experience creating and delivering product tools & stakeholder materials
Demonstrated ability to bridge business and technical teams
Demonstrated ability to use and assess data and work with analytical partners to validate business outcomes
Project or program management experience - ability to successfully manage initiatives utilizing a wide variety of project management tools and resources
Flexibility, resiliency & nimbleness - comfort working in “grey areas” that are constantly changing
Excellent analytical, problem solving, and strategic thinking skills
Excellent planning, organizational, and decision-making skills
Useful Links :
Life at Target : https : / / india.target.com /
Benefits : https : / / india.target.com / life-at-target / workplace / benefits
Culture : https : / / india.target.com / life-at-target / belonging
Operation Manager • India