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Immigration Student Counsellor / Sales & Process Executive

Immigration Student Counsellor / Sales & Process Executive

Zenith Services Inc.Surat, IN
13 hours ago
Job description

Position Overview

We are looking for a dynamic and results-driven Student Counsellor / Sales & Process Executive to guide students through the admissions and immigration process, promote educational programs, and manage end-to-end counselling and sales activities. The ideal candidate should have excellent communication skills, strong customer engagement capabilities, and a passion for helping students make informed academic and career decisions.

Key Responsibilities

1. Immigration Counselling

  • Guide students on international education opportunities, admission criteria, and immigration pathways.
  • Provide accurate information on visa categories, eligibility, documentation, and processing timelines.
  • Assist in preparing applications for universities, colleges, and immigration programs.
  • Address queries from students and parents regarding study abroad requirements and country-specific regulations.

2. Sales & Lead Conversion

  • Manage and respond to inquiries related to study abroad and immigration services.
  • Convert leads through effective counselling, trust-building, and product knowledge.
  • Conduct follow-ups via calls, emails, and WhatsApp to maximize conversions.
  • Achieve monthly targets related to admissions, visa filing, and revenue.

    • 3. Process & Documentation Management

  • Handle the complete application workflow including program selection, admissions, fee payments, GIC, SOPs, and visa submissions.
  • Review documentation such as financials, transcripts, passports, and supporting paperwork for completeness and accuracy.
  • Coordinate with admissions teams, RCIC / consultants, and international institutions.
  • Update and maintain CRM records and ensure compliance with documentation and audit requirements.

    • Key Skills & Competencies

  • Excellent verbal and written communication skills.
  • Strong persuasion, negotiation, and relationship-building abilities.
  • Ability to assess student needs and deliver appropriate guidance.
  • Target-driven mindset with the ability to work under pressure.
  • Proficiency in MS Office, CRM tools, and student management systems.

    • Qualifications

  • Bachelor’s degree in any discipline (Education, Business, or related fields preferred).
  • 1–4 years of experience in student counselling, sales, or customer service.
  • Freshers with outstanding communication skills may also apply.

    • Work Environment

  • Full-time, office-based role.
  • Collaboration with student services, academics, and marketing teams.
  • Performance-based incentives available.
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    Student Counsellor • Surat, IN