Responsibilities :Understanding the Customer Business Process and documenting it based on the industry verticalUnderstanding current challenges with customers and documenting the sameReviewing client&aposs Data for implementationHandling Post Implementation queries of the clientHandling client calls related to Issues.Writing the requirements in detail of the client related to new developmentDay-to-day coordination with clients on ERP-related requirementsContinuously monitor, track, report the ERP Implementation projects.Coordinating internally with other team members for successful implementationProvide clear and constructive product feedback to Development teams based on customer requirementsProvide support to senior team members during various stages of the implementation process.Participate in data gathering, analysis, and documentation.Assist in testing and troubleshooting ERP software functionalities.Maintain accurate records and documentation related to ERP implementation activities.Maintaining a cordial working relationship within customer organizationShow more
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Skills Required
Erp Software, Documentation, Troubleshooting, Testing