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Only 24h Left! Desktop Support Engineer

Only 24h Left! Desktop Support Engineer

QpiAIBengaluru, Karnataka, India
19 hours ago
Job description

Job Summary

We are looking for a motivated and customer-focused Desktop Support Engineer to join our IT Infrastructure team. The candidate will provide day-to-day technical support to users, handle hardware / software issues, and ensure smooth IT operations.

Key Responsibilities

  • Install, configure, and troubleshoot Windows, macOS, and Linux systems.
  • Provide Level 1 & 2 desktop and laptop support.
  • Manage email (Outlook / Office 365 / Gmail) configurations and troubleshooting.
  • Handle Active Directory / Google Workspace user account management.
  • Maintain IT asset inventory and ensure policy compliance.
  • Assist in new joiner onboarding (system setup, VPN access, etc.).
  • Troubleshoot network and Wi-Fi connectivity issues.
  • Provide remote and on-site user support.
  • Document issues and update the IT helpdesk system.

Required Skills

  • Good knowledge of Windows 10 / 11, macOS, and basic Linux commands.
  • Understanding of DNS, DHCP, VPN, IP configuration.
  • Familiar with antivirus and system update management.
  • Strong troubleshooting, communication, and documentation skills.

    • Preferred Qualifications

  • Degree / Diploma in Computer Science or IT.
  • Certifications : CompTIA A+, Microsoft Certified : Modern Desktop Administrator, or RHCSA (preferred).
  • Hands-on corporate IT support experience.
  • Experience 1-2 years.
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    24H Support Engineer • Bengaluru, Karnataka, India