Talent.com
Network Engineer- DTAC Engineer (L2)

Network Engineer- DTAC Engineer (L2)

Trigent Software Private LimitedHyderabad, TS, India
5 days ago
Job type
  • Quick Apply
Job description

Responsibilities

Activation Support

  • Work with customers to activate SD-WAN and LAN devices .
  • Follow configuration notes and templates provided by the Lead Engineer.

Configuration Deployment

  • Apply pre-approved templates to devices.
  • Validate device onboarding and connectivity .
  • Monitoring & Reporting

  • Monitor device status during activation.
  • Report anomalies or deviations to the Lead Engineer.
  • Coordination

  • Coordinate with ISPs for circuit activation .
  • Assist in ZTP and provisioning of Velo Edge, Meraki, and Aruba devices.
  • Experience Requirements

  • 5 7 years of L2 experience with deep troubleshooting .
  • Experience with VCO VeloCloud Orchestrator .
  • Working knowledge of :
  • Network control protocols : QoS, PfR, PoE, NTP, DHCP
  • Management protocols : CDP, FTP, VCMP, SNMP
  • Security protocols : SSH, HTTPS, AAA, IPSec, TrustSec
  • Routing protocols : OSPF, EIGRP, BGP
  • Do

  • Ensure timely response of all the tickets raised by the client end user
  • Service requests solutioning by maintaining quality parameters
  • Act as a custodian of client's network / server / system / storage / platform / infrastructure and other equipment's to keep track of each of their proper functioning and upkeep
  • Keep a check on the number of tickets raised (dial home / email / chat / IMS), ensuring right solutioning as per the defined resolution timeframe
  • Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction
  • Provide an acceptance and immediate resolution to the high priority tickets / service
  • Installing and configuring software / hardware requirements based on service requests
  • 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations
  • Provide application / user access as per client requirements and requests to ensure timely solutioning
  • Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer
  • Maintain timely backup of important data / logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction
  • Coordinate with on-site team for complex problem resolution and ensure timely client servicing
  • Review the log which Chat BOTS gather and ensure all the service requests / issues are resolved in a timely manner
  • Create a job alert for this search

    Network Engineer • Hyderabad, TS, India

    Related jobs
    • Promoted
    Senior Network Engineer

    Senior Network Engineer

    ValueLabsGreater Hyderabad Area, India
    Note : Need Immediate joiners or who join within 15 days.Networking Engineer – WLAN, WAN, LAN, and Cloud Networking (AWS / GCP / OCI). We are seeking a highly skilled Networking Engineer with expertise i...Show moreLast updated: 19 days ago
    • Promoted
    Senior Network Engineer I [T500-19935]

    Senior Network Engineer I [T500-19935]

    Marriott Tech AcceleratorHyderabad, Telangana, India
    Bethesda, Maryland, USA, was founded in May 1927 by J.Marriott with a modest nine-seat A&W root beer stand.Guided by the family's leadership and core principles, Marriott International today has gr...Show moreLast updated: 30+ days ago
    • Promoted
    Network Engineer

    Network Engineer

    Tata Consultancy ServicesHyderabad, Republic Of India, IN
    Experience with the design, configuration, implementation and troubleshooting of Juniper Firewall, Cisco ASA / FTD, Palo alto VM series, firepower IDS / IPS, Zscaler proxy, Citrix Netscaler and WAF.Res...Show moreLast updated: 30+ days ago
    • Promoted
    Senior Network Engineer II - DDI [T500-20256]

    Senior Network Engineer II - DDI [T500-20256]

    Marriott Tech AcceleratorHyderabad, Telangana, India
    Marriott Tech Accelerator is part of Marriott International, a global leader in hospitality.American multinational company that operates a vast array of lodging brands, including hotels and residen...Show moreLast updated: 30+ days ago
    • Promoted
    Senior Network Engineer II [T500-19937]

    Senior Network Engineer II [T500-19937]

    Marriott Tech AcceleratorHyderabad, Telangana, India
    Bethesda, Maryland, USA, was founded in May 1927 by J.Marriott with a modest nine-seat A&W root beer stand.Guided by the family's leadership and core principles, Marriott International today has gr...Show moreLast updated: 30+ days ago
    • Promoted
    Senior Network Engineer (L2) (Routing and switching) with advance BGP, vxlan, EVPN, VRF, STP, MSTP e

    Senior Network Engineer (L2) (Routing and switching) with advance BGP, vxlan, EVPN, VRF, STP, MSTP e

    Evron NetworksHyderabad, Telangana, India
    Company : Evron Networks Company Description : Evron Networks is a leading provider of IT infrastructure management, network security solutions, and enterprise IT consulting.With deep multi-vendor e...Show moreLast updated: 17 days ago
    • Promoted
    – & -

    – & -

    Bheemaa Infra SolutionsHyderabad, Telangana, India
    Location : Hyderabad (with travel to two plant locations) Company : Bheemaa Infra Solutions Pvt.Our hybrid network setup (Cisco, TP-Link, Fortinet, and more) powers critical systems, and we are seek...Show moreLast updated: 11 days ago
    • Promoted
    IP Network Infrastructure Engineer

    IP Network Infrastructure Engineer

    Lucid Technology ServicesHyderabad, India
    We are seeking a highly skilled and versatile IP Network Infrastructure Engineer to join our dynamic and forward-thinking team to support a U. This role is ideal for professionals with deep exper...Show moreLast updated: 30+ days ago
    • Promoted
    Senior Network Engineer

    Senior Network Engineer

    SHI Solutions India Pvt. Ltd.Hyderabad, Telangana, India
    Network Engineer (Cisco / Palo Alto / Meraki / Aruba / Fortinet / Sophos).Work Mode : On-site | 24x7 Support (Rotational Shifts). We are hiring a Senior Network Engineer (L3) to join our growing team...Show moreLast updated: 28 days ago
    • Promoted
    Senior Network Engineer I [T500-19936]

    Senior Network Engineer I [T500-19936]

    Marriott Tech AcceleratorHyderabad, Telangana, India
    Marriott Tech Accelerator is part of Marriott International, a global leader in hospitality.American multinational company that operates a vast array of lodging brands, including hotels and residen...Show moreLast updated: 30+ days ago
    • Promoted
    Network Engineer L3 – Routing and Switching with People Management

    Network Engineer L3 – Routing and Switching with People Management

    GenpactHyderabad, Telangana, India
    Network Engineer L3 – Routing and Switching with People Management.Kindly share your resume to with Sub of "Network L3" along with notice period • • • • • • • • •. The Level 3 Network Engineer plays a cruc...Show moreLast updated: 30+ days ago
    • Promoted
    Senior Systems Engineer- Network Engineer

    Senior Systems Engineer- Network Engineer

    Staffington GlobalHyderabad, Telangana, India
    Mandatory Skills - AWS Experience , NetDevOps, VPC, Transit gateway, Cloud WAN, Cloud Connectivity.BS degree in an engineering discipline or equivalent. Relevant experience of 5-8 years.Ability to b...Show moreLast updated: 7 days ago
    • Promoted
    Bell Techlogix - L1 Network Engineer

    Bell Techlogix - L1 Network Engineer

    Bell TechlogixHyderabad
    Summary : The Network Engineering team is responsible for ensuring availability, performance, and security of the network infrastructure....Show moreLast updated: 30+ days ago
    • Promoted
    Network Infrastructure Engineer

    Network Infrastructure Engineer

    Tata Consultancy ServicesHyderabad, Republic Of India, IN
    Expert in Network Routing and Switching.Expert knowledge and hands on experience on Cisco ACI Architecture and Implementation. Strong experience & knowledge of ACI components (Tenant, BD, VRF, APIC,...Show moreLast updated: 30+ days ago
    • Promoted
    Senior Network Engineer

    Senior Network Engineer

    PURVIEWHyderabad, IN
    Red Hat networking technologies.The selected candidate will play a key role in supporting network design and implementation to prepare. Design and support network solutions for Red Hat cluster envir...Show moreLast updated: 19 days ago
    • Promoted
    Senior Network Engineer (L2) (Routing and switching) with advance BGP, vxlan, EVPN, VRF, STP, MSTP etc..

    Senior Network Engineer (L2) (Routing and switching) with advance BGP, vxlan, EVPN, VRF, STP, MSTP etc..

    Evron NetworksHyderabad, Telangana, India
    Evron Networks is a leading provider of IT infrastructure management, network security solutions, and enterprise IT consulting. With deep multi-vendor expertise and certified partnerships, we help b...Show moreLast updated: 15 days ago
    • Promoted
    Network Engineer L3 - Routing and Switching with People Management

    Network Engineer L3 - Routing and Switching with People Management

    GenpactHyderabad, Hyderabad (district)
    Network Engineer L3 – Routing and Switching with People Management.Kindly share your resume to nsenthil.Sub of "Network L3" along with notice period • • • • • • • • •. The Level 3 Network Engineer plays a cr...Show moreLast updated: 4 days ago
    • Promoted
    Senior Network Engineer I T500-19935

    Senior Network Engineer I T500-19935

    Marriott Tech AcceleratorHyderabad, Republic Of India, IN
    Bethesda, Maryland, USA, was founded in May 1927 by J.Marriott with a modest nine-seat A&W root beer stand.Guided by the family's leadership and core principles, Marriott International today has gr...Show moreLast updated: 30+ days ago