▷ [Apply Now] Key Account Coordinator / Specialist (on-site)

OIA Global is a $1 billion+ world-class logistics and packaging company that employs over 1,200 professionals in 28 countries. Our knowledgebase, solution design experience, and installed infrastructure give our customers the confidence and capability to extend their supply chains from emerging production areas to key commercial markets.

The Implant Specialist is responsible for managing strategic customer accounts, ensuring smooth execution of freight forwarding and logistics operations, and maintaining strong client relationships. Positioned at the client site, the candidate ensures operational excellence, proactive problem-solving, and strong alignment with the automotive client’s supply chain objectives. This role bridges the operational and commercial needs of both the client and the company, ensuring high service levels, continuous process improvement, and customer satisfaction.

Responsibilities

Client Service Support

• Serve as a daily point of contact for operational issues and service requests from assigned client accounts.
• Support communication between client stakeholders (logistics planners, shipping coordinators) and internal departments (warehousing, customs, transport).
• Provide prompt responses to routine inquiries, tracking requests, or minor service concerns, escalating complex issues to management as needed.
• Maintain positive relationships with client contacts by demonstrating reliability and professionalism in communications.

Operations Coordination

Reporting & Administration

Service Quality & Improvement

Qualifications

Physical Requirements :

OIA Global is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability. We offer an exciting and growth-oriented work environment, and OIA employees enjoy competitive salaries and excellent benefits.