Operations Team Leader - Gaming Process
TELUS DigitalJunagadh, Gujarat, India17 days ago
Job description
Job Title : Gaming Process Operations Team Leader
Location : Gandhinagar, Gift City - Ahmedabad - WFO, 5 days working, Night Shifts (2 way cab will be provided within 35 kms radius)
Department : Gaming Support / Live Operations / Player Experience
Reports to : Operations Manager
Education : Graduation is mandate
Role Overview :
The Gaming Process Operations Team Leader will be responsible for managing a team of gaming support associates who handle player queries, live operations support, and escalations for one or more gaming titles. The ideal candidate will have experience in operations management within a gaming or BPO environment, with strong analytical, communication, and leadership skills to ensure service excellence and player satisfaction.
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Team Leader • Junagadh, Gujarat, India
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