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Digital CRM Consultant

Digital CRM Consultant

Hexaware Technologieschennai, India
5 hours ago
Job description

Description

Responsibilities :

  • Application changes complete on-time, to a target level of quality
  • Timely and accurate completion of Software Development Lifecycle deliverables in a manner that is auditable, testable, and maintainable
  • Implementation consistent with solution design and business specifications
  • Ensure for technical integrity of changes made to systems
  • Adherence to development governance & SDLC standards
  • Perform deliverable reviews and manage measurement of deliverable quality
  • Provide technical SME assistance for a given application
  • Technically leads other developers, including assignment of work
  • Assists to maintain development standards for design, coding, etc
  • May perform Application Developer duties
  • May perform design activities in collaboration with the Technical Architect
  • Assists in removing impediments to progress
  • Support resolution of defects during application testing phases
  • Estimate work requests at various levels of confidence
  • May serve as a member of a Major Incident Team

Abilities and skills :

  • IT and business / industry experience gained in a commercial environment preferably within the Insurance sector
  • Demonstrable hands-on Salesforce development knowledge and expertise utilized within a commercial business
  • Experience of leading / mentoring other developers (preferably working with third party vendors)
  • Hands on experience in designing and developing commercial Salesforce applications
  • Object Oriented analysis and design using common design patterns
  • Excellent knowledge of SOA and n-Tier architecture
  • Knowledge of Relational Databases including SQL server, SQL and ORM technologies
  • Experience in developing web applications using at least one popular web framework
  • Involvement with test / behavior-driven development
  • Track record of identifying and analyzing problems, identifying & evaluating options, deploying sound decision making skills.
  • Experience of Agile software development processes
  • Displays an adaptable and flexible working style, remaining calm under pressure, adjusting comfortably to changing conditions / priorities
  • Proven planning and organization skills, creating own work schedules, prioritizing workload, preparing in advance and setting realistic timescales for self (and others if applicable)
  • Excellent communication skills, a confident and articulate presenter to internal / external audiences. Skilled at influencing and negotiation, able to present key points of an argument persuasively
  • Demonstrates a strong desire to challenge and deliver
  • Proven track record of knowing what it takes to provide a consistently first-class customer service internally and / or externally
  • Positive, can-do attitude committed to making it work with a third-party development supplier
  • Graduate or equivalent desirable but not essential
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