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Claims Specialist
Claims SpecialistTech Mahindra • Delhi, India
Claims Specialist

Claims Specialist

Tech Mahindra • Delhi, India
4 days ago
Job description

Title : Claims Specialist and Product Owner

Experience : 10+ years

Location : Pune and Trivandram

Working Mode : Hybrid, 3 days a week from Office

Domain : Banking

Notice Period : 30 Days

Role Overview :

We are seeking a dynamic and experienced (Senior) Claims Specialist and Product Owner to join our team at Allianz Technology, India. This role is pivotal in bridging the gap between strategic initiatives and operational execution the insurance market. You will collaborate with a diverse team of Claims Specialists, Product Owners, Product Managers, and Business Analysts from the BMP product area to drive innovation and excellence in claims management and product development.

Key Responsibilities :

Product Ownership : Take full ownership of the Product Claims feature team, ensuring alignment with strategic goals and market needs specific to the Indian insurance sector.

Ensuring that the development team has a clear and prioritized list of work items that align with business objectives and deliver value to customers with quality epics and user stories with clearly defined acceptance criteria’s.

Strategic Initiatives : Work under the guidance of senior colleagues to support the development and execution of strategic initiatives tailored to the Indian insurance landscape.

Product Vision and Advocacy : Build consensus for product vision both internally and externally, acting as the ambassador for your BMP product area within the context of the Indian market.

System Integration : Guide the team in implementing requirements that connect various core systems like OPUS, BMP, and other third-party systems, ensuring seamless integration and functionality.

Project Management : Communicate project objectives, plan timelines, and allocate resources effectively to meet the unique demands of the insurance market.

Operational Excellence : Contribute to operational processes against agreed standards and timelines, supporting continuous improvement through innovation and excellence in claims management.

Backlog Management : Manage the backlog by planning work and overseeing committed epics, ensuring they align with market needs and business objectives.

End-to-End Process Understanding : Understand requirements in the context of end-to-end processes, ensuring they are tailored to the specific dynamics the insurance market.

Collaborative Action : Support management colleagues when interdependencies demand collaborative action and teamwork, fostering a culture of cooperation and shared success.

Skills :

Insurance Expertise : Strong knowledge of the Indian insurance market, including regulatory environment, customer behavior, and industry trends.

Leadership Skills : Proven ability to lead cross-functional teams and drive consensus among diverse stakeholders.

Analytical Skills : Strong analytical and problem-solving skills, with the ability to translate complex requirements into actionable plans.

Communication Skills : Excellent communication skills, both written and verbal, with the ability to articulate complex concepts to diverse audiences.

Project Management : Experience in managing projects, with a focus on timelines, resource allocation, and strategic alignment.

Innovation and Improvement : A proactive approach to continuous improvement, with a focus on innovation and excellence in claims management.

This role offers a unique opportunity to shape the future of claims management and product development within the Indian insurance market, leveraging Allianz's global expertise and resources. If you are passionate about driving change and making an impact, we invite you to apply.

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