Comprehensive Training Manager
About Our Platform :
We are a fast-growing EdTech SaaS platform trusted by thousands of educators and learners. We enable educators, coaching institutes, and enterprises to create, market, and deliver online courses securely.
Job Overview :
We're hiring a Comprehensive Training Manager to design and deliver training programs for internal teams, clients, and partners. You'll translate product features into learning outcomes, create engaging learning materials, and ensure users extract maximum value from our platform.
Key Responsibilities :
- Conduct thorough training needs assessments for sales, support, and customers.
- Develop comprehensive training roadmaps and programs aligned with product launches and releases.
- Design content : slide decks, video tutorials, FAQs, quick-reference guides.
Training Delivery & Support :
Facilitate live training sessions for cross-functional teams and clients.Partner with product and sales teams to ensure training aligns with actual product usage.Offer post-training support : documentation, forums, and follow-up sessions.Evaluation & Optimization :
Gather learner feedback, assess training effectiveness, and track outcomes.Revise content and approach based on feedback and analytics.Requirements :
Bachelor's degree in Education, Business, HR, or a related field.3–5 years of experience in product training, learning and development, or similar roles.Strong ability to explain technical or complex product features simply and engagingly.Excellent presentation and public-speaking skills for diverse audiences.Experience with instructional design or adult learning principles (e.g., ADDIE, CPTD).Familiarity with LMS platforms or e-learning authoring tools.Project management skills, with strong organization and time management.What We Offer :
Opportunity to build and scale our training programs from the ground up.Creative ownership to shape onboarding and adoption experiences.Cross-functional exposure : work with product, sales, marketing, and support teams.Competitive compensation and learning opportunities.Standard hours : 10 AM – 7 PM, Mon–Fri (weekends off).