One MobiKwik Systems - UX Researcher

About the Role :

As a User Researcher, you will partner with cross-functional teams-designers, product managers, engineers, data scientists, and marketers-to deeply understand our users' needs and behaviors. Your research will directly shape product strategy, design, and execution, ensuring intuitive, accessible, and seamless Design and execute research studies : Conduct qualitative (field observations, interviews, usability testing) and quantitative (surveys, metrics analysis) research across current and future products.

• Uncover opportunities : Identify unmet needs and inform product vision, roadmap, and strategy through creative research methods and co-design sessions.
• Collaborate cross-functionally : Ensure research insights are integrated into design, product, and business decisions, providing a holistic view of our users.
• Communicate insights effectively : Share findings through impactful storytelling-presentations, reports, and workshops-that drive action.
• Adapt methodologies : Innovate and tailor research approaches to meet the fast-paced demands of product development.
• Mentor & guide : Support and coach fellow stakeholders, fostering a culture of empathy and user-centric design across the organization.
• Educational qualification that is either an advanced degree in Psychology, User Experience, Human-Computer Interaction, Anthropology, Social sciences or related field, with significant industry experience.
• Strong understanding of research methodologies, their pros / cons and their application during different phases of product development.
• Ability to quickly and effectively present research results.
• Ability to perform all research-related tasks including research, planning, evaluating, and iteration.
• Ability to collaborate effectively with stakeholders and act as a strategic partner in product and design decisions.
• Experience with remote testing tools.

Preferred Skills

(ref : iimjobs.com)