Service Delivery Officer-BRANCH BANKING-Branch Banking
Location : Surat, Gujarat, India
JOB DESCRIPTION
JOB ROLE :
- Handling personalized service requests of customers.
- Generation of timely business MIS.
- Ensuring strict adherence to compliance, audit and regulatory requirements for customer segment.
- Coordination with CPC / RPC / Investment desks for account opening of customers.
- Managing complaints of customers and ensuring their resolution within TAT.
JOB REQUIREMENT :
Developing and maintaining banking relationships with a select group of high net worth customers.Excellent communication skills with customer service orientation.Courteous and polite.Good knowledge of Microsoft Excel.Understanding of banking norms and processes.Locations : Mumbai, Maharashtra, India