Salesforce Developer-Service Cloud

Role :

Salesforce Developer-Service Cloud

Experience : 5+ years

Location : Bangalore

Job Summary :

We are looking for an experienced

Salesforce Developer

with strong expertise in

Service Cloud

to join our team in

Bangalore . The ideal candidate will have 5+ years of hands-on development experience and be proficient in customizing and extending Service Cloud capabilities to support business needs.

Key Responsibilities :

Develop and customize Salesforce

Service Cloud

solutions including

Apex Classes ,

Triggers ,

Lightning Components (Aura / LWC) , and

Visualforce

Work on

Case Management ,

Omni-Channel ,

Knowledge Base , and

Service Console

enhancements

Design and implement

automation

using Flows, Process Builder, and Workflow Rules

Collaborate with architects, admins, and business stakeholders to gather requirements and translate them into technical solutions

Integrate Salesforce with third-party systems using REST / SOAP APIs

Ensure code quality through unit testing and best development practices

Required Skills :

5+ years of Salesforce development experience with a focus on

Service Cloud

Proficient in

Apex ,

SOQL ,

LWC ,

Aura Components , and

Lightning Experience

Experience with Salesforce

APIs ,

integrations , and

data migration

Salesforce Platform Developer I certification required; Developer II or Service Cloud Consultant is a plus

Strong understanding of

Service Cloud features

like Entitlements, Milestones, and Omni-Channel

Excellent problem-solving and communication skills.