Manage daily housekeeping operations for guest rooms, public areas, and back-of-house spacesDevelop and implement efficient cleaning procedures and schedulesEnsure compliance with health, safety, and sanitation regulationsTrain and supervise housekeeping staff, fostering a collaborative and motivational work environmentConduct regular inspections to maintain high cleanliness standardsManage inventory, supplies, and equipment, ensuring cost-effective operationsHandle guest complaints and feedback promptly and professionallyCollaborate with other departments to enhance overall guest experiencePrepare and manage departmental budgetsImplement and monitor quality control systemsStay updated on industry trends and best practices in housekeeping managementOversee outsourced laundry servicesSupervise outsourced landscaping services2-4 years of leadership experience in Rooms Division or related hospitality roleBachelors degree in Hospitality Management or related field preferredProven experience in housekeeping operationsProficiency in housekeeping management systemsStrong decision-making and problem-solving skillsExcellent organizational and time management abilitiesDemonstrated team-building and training capabilitiesKeen attention to detail and commitment to maintaining high standardsStrong communication and interpersonal skillsKnowledge of health, safety, and sanitation regulationsProficiency in budgeting and inventory managementSkills Required
Housekeeping Management, Quality Inspection, Facility Maintenance, service standards, Hospitality Operations