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Configuration Specialist

Configuration Specialist

Radiant Systems IncSalem,Tamil Nadu, IN
15 hours ago
Job description

Position : Configuration Specialist

Location : Remote

Duration : Contract

We are seeking a highly motivated System Support and Configuration Specialist to assist program leaders with system configurations, administration, and user support for global, web-based applications. This role will primarily focus on the EtQ Reliance platform, ensuring smooth daily operations, troubleshooting issues, and supporting ongoing enhancements.

Key Responsibilities :

  • Provide daily system support via phone, email, and instant messaging to EtQ Reliance users.
  • Troubleshoot technical issues, collaborating with users and software vendors as needed to resolve problems.
  • Perform system administration tasks, including updating website content and making system data changes.
  • Assist with configuration updates and workflow enhancements in EtQ Reliance.
  • Develop and execute test cases to validate system configurations.
  • Support software validation and change control processes.
  • Create charts, graphs, and reports using Excel, Tableau, and other reporting tools.
  • Assist in developing training materials to support user adoption.

Required Skills & Qualifications :

  • Strong written and verbal communication skills.
  • Excellent organizational abilities and attention to detail.
  • Team-oriented with a passion for problem-solving and supporting others.
  • Experience troubleshooting systems and performing root cause analysis.
  • Proficient with Windows and Microsoft Office Suite (Outlook, Word, Excel, PowerPoint).
  • Hands-on SQL experience.
  • Preferred Skills :

  • Scripting experience (Python, JavaScript, VBScript, or similar).
  • SharePoint experience.
  • Familiarity with reporting / visualization tools such as Tableau.
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    Configuration • Salem,Tamil Nadu, IN

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