SQL Tech Support Executive

Roles

We are looking for a SQL Server DBA. As a SQL Server DBA (or Database Administrator) we want a candidate who can manage SQL Server databases and master in writing SQL queries. Also be proficient in designing tables storing procedures views and functions and documenting functionality.

Requirements

Responsibilities

• Install and configure SQL Server
• Documenting and maintaining software functionality
• Analyze solve and correct issues in real time
• Assist developers with query tuning and schema refinement
• Think logically when solving complex business challenges
• Interface and communicate with customers
• Integrating software components into fully functional software systems
• Provide suggestions for solutions
• Advise the customer on best practices
• Implement best practices on Microsoft SQL Server Databases and Servers
• Participate in migrations for customers
• Continue to learn new skills involved in being a SQL Server DBA as the technology evolves
• Keep up to date with new releases of Microsoft SQL Server.
• Implement and upgrade database management system as business needs demand
• Perform ongoing support on database issues and ticket management

Key Responsibilities :

Customer Interaction : Interact with customers via phone email and chat to address inquiries resolve issues and provide assistance.

Issue Resolution : Troubleshoot and resolve customer problems with a focus on first-contact resolution. Escalate complex issues to the appropriate department.

Product Knowledge : Develop a strong understanding of our products / services to address customer queries effectively and provide accurate information.

Documentation : Maintain detailed and accurate records of customer interactions transactions and resolutions.

Customer Feedback : Gather customer feedback and insights to contribute to continuous improvement in our products and services

Requirements

Graduate only

Benefits

Good place to work

Work Life Balance Maintained

Required Skills :

SQL Technical Support Executive

Required Education : Graduates only

Key Skills

Design,Javase,Accountancy,Jboss,BI,Financial Consulting

Employment Type : Full Time

Experience : years

Vacancy : 1

Monthly Salary Salary : 2 - 3