Senior Program Manager

Zeta is looking for an experienced Program Manager who is responsible for planning, execution, and delivery of programs, ensuring that they align with the organizations strategic objectives. It requires a combination of leadership, strategic thinking, communication skills, and a deep understanding of project management principles. Act as a bridge between the strategic vision of the organization and the successful execution of projects that contribute to achieving that vision.

Responsibilities

• Program Planning and Design :   Align programs with the organizations strategic objectives and business goals. Clearly define the scope of the program, including deliverables and outcomes. Establish clear and measurable program objectives.
• Collaboration :   Collaborate with design leadership to contribute to the creation of world-class interaction designs, offering assistance from initial concept ideation through the entire design process up to the product shipping stage.
• Resource Management :   Identify and allocate resources, including budget, personnel, and equipment. Develop and manage the program budget, ensuring cost-effectiveness.
• Risk Management :   Identify potential risks and develop mitigation strategies. Address and resolve issues that may impact the programs success.
• Stakeholder Management :   Engage with various stakeholders, including executives, project managers, and team members.
• Requirements Gathering :   Gather and manage requirements from stakeholders to shape the program.
• Planning and Execution :   Develop and manage the program schedule, setting realistic timelines and milestones. Implement and oversee quality assurance processes to ensure deliverables meet standards
• Change Management :   Implement effective change control processes to manage alterations to the program scope, schedule, and resources. Communicate changes to stakeholders and ensure alignment.
• Performance Monitoring :   Establish and monitor key performance indicators (KPIs) for program success. Make data-driven decisions based on performance metrics.
• Documentation :   Maintain comprehensive documentation, including project plans, reports, and other relevant materials.
• Contract and Vendor Management :   Manage contracts and relationships with external vendors if applicable.
• Continuous Improvement :   Continuously analyze program performance, reliability, and incidents to identify areas for improvement. Implement changes to enhance overall program resilience.
• Conflict Resolution :   Address conflicts and challenges within the team to maintain a positive work environment.

Skills

Experience and Qualifications

Role :   Program Manager

Industry Type :   IT Services & Consulting

Department :   Project & Program Management

Employment Type :   Full Time, Permanent

Role Category :   Other Program / Project Management

Education

UG :   Any Graduate, B.Tech / B.E. in Any Specialization

PG :   MBA / PGDM in Any Specialization

Skills Required

Project Managment, Agile, Pmp