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Customer Service Representative
Customer Service RepresentativeCruzenDigital • dombivli, maharashtra, in
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Customer Service Representative

Customer Service Representative

CruzenDigital • dombivli, maharashtra, in
2 days ago
Job description

Company Description

CruzenDigital is a leading Digital Marketing Agency based in India, specializing in a diverse range of services including SMM, SMO, E-commerce Marketing, Digital Marketing, Google Ads Management, YouTube Management, and Website Development. We help businesses achieve their goals through innovative strategies and cutting-edge technology.

Responsibilities :

  • Respond to customer inquiries promptly and professionally
  • Troubleshoot basic product or service issues
  • Provide clear and helpful information to customers
  • Document customer interactions and updates in our CRM system
  • Collaborate with internal teams to resolve complex issues
  • Maintain a high level of customer satisfaction

Requirements :

  • Excellent verbal and written communication skills
  • Strong problem-solving abilities
  • Ability to stay calm and patient under pressure
  • Experience in customer service or a related field (preferred)
  • Comfortable using computers, CRM tools, and support software
  • Strong attention to detail and organizational skills
  • Salary : upto 21k

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    Customer Service Representative • dombivli, maharashtra, in

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