AI-Powered Customer Experience Specialist

At SentiSum, we strive to transform customer interactions into actionable insights. Our mission is rooted in the belief that every interaction holds valuable knowledge, where leading brands can learn from their customer experiences and build stronger propositions for the future.

As a Product Designer, you will play a crucial role at the intersection of product, design, and strategy. You will be responsible for shaping what we build, why we build it, and how it comes to life. Your focus will be on making complex problems simple, driving adoption, and delivering measurable impact.

• Own the end-to-end product experience and simplify user journeys
• Influence product direction and connect design to business outcomes
• Prototype, design, and deliver solutions that drive adoption
• Work with engineering, sales, and success to remove friction
• Champion simplicity and user obsession in every decision

We are committed to disrupting and reshaping the CX analytics landscape. If you're passionate about shaping the future of AI-powered customer experience and enjoy turning powerful technology into accessible tools, then this could be the perfect opportunity for you.

Our team is dedicated to creating an environment that fosters growth, innovation, and teamwork. We believe that our employees are our greatest assets, and we invest in their development and well-being.

At SentiSum, we value diversity and inclusion. We are committed to creating a workplace that is welcoming and inclusive for all employees. If you share our passion for customer experience and are looking for a challenging and rewarding career opportunity, please apply.