Process Associate Trust and Safety Dari

Ready to shape the future of work

At Genpact we dont just adapt to changewe drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory our industry-first accelerator is an example of how were scaling advanced technology solutions to help global enterprises work smarter grow faster and transform at scale. From large-scale models to agentic AI our breakthrough solutions tackle companies most complex challenges.

If you thrive in a fast-moving tech-driven environment love solving real-world problems and want to be part of a team thats shaping the future this is your moment.

Genpact (NYSE : G) is anadvanced technology services and solutions company that deliverslastingvalue for leading ourdeep business knowledge operational excellence and cutting-edge solutions we help companies across industries get ahead and stay by curiosity courage and innovationour teamsimplementdata technology and AItocreate tomorrow to know us onLinkedInXYouTube andFacebook.

We are inviting applications for the role of Process Associate Content Moderation - Dhari

Were looking for someone with a strong work ethic and the ability to work well both independently and within the context of a larger team-oriented environment.

Self-starting intellectually curious and creative individual comfortable operating in a fast-paced dynamic environment

Responsibilities

Provide resolution to maintain standards of quality

Review content and provide resolution based on prescribed guidelines

Recognize trends and patterns and raise issues timely

Provide insights to help improve the support to the users

Maintain a thorough understanding of process and policies

Provide excellent customer service to our customers

This job may require working a 24 / 7 schedule with alternating shifts and daily review of online content that may be highly egregious / sensitive in nature such as (but not limited to) graphic violence self-harm child abuse and hate speech.

Qualifications we seek in you

Minimum qualifications

Any Graduate (PG an added advantage)

Freshers are eligible

Fluent in Read / Write in English & Dhari Language

Preferred qualifications

Effective probing skills and analyzing / understanding skills

Problem solving skills with customer centric approach

Must be able to work on a flexible schedule (including weekend shift work)

Why join Genpact

Be a transformation leader Work at the cutting edge of AI automation and digital innovation

Make an impact Drive change for global enterprises and solve business challenges that matter

Accelerate your career Get hands-on experience mentorship and continuous learning opportunities

Work with the best Join 140000 bold thinkers and problem-solvers who push boundaries every day

Thrive in a values-driven culture Our courage curiosity and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters : Up.

Lets build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military / veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation.

Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training.

Required Experience :

IC

Key Skills

Customer,Human Resources Administration,Infrastructure,JQuery,Import

Employment Type : Full-Time

Experience : years

Vacancy : 1