VP, Engineering Lead - Fraud Risk Management

This job is with Standard Chartered Bank, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

Job Summary

The platforms form the technological backbone of a bank, focusing on supporting, managing, and optimizing the bank's internal IT infrastructure, operations, and security. They are essential for the seamless functioning of all digital and operational aspects of the bank, ensuring that services are delivered efficiently and securely. Engineering Leads are responsible for providing engineering leadership to steer platform architecture and solution in alignment to WRB architectural guidelines.

The appointed individual is expected to be associated with Fraud Risk Management Hive covering multiple applications which offer payment (debit and credit) risk assessment and application fraud risk assessment capability.

This is an engineering role with a broad scope, it will require them to co-create and own the technology solution and delivery within the individual WRB Hives. The role holder is expected to co-creation of the technology solution in alignment of technology road which is built in close consultation with the business, architecture and other associated teams e.g. Risk Management, Enterprise Technology, Functions, etc. Engineering Lead is expected to prioritize the needs of the squads and empower them to deliver Hive's priorities.

In addition to the above the role holder would be responsible for executing the below responsibilities -

Key Responsibilities

The role will be responsible to creating a roadmap for application which are robust and futuristic solutions for Fraud Risk Management Solution covering payment (debit and credit) risk assessment and application fraud risk assessment capability.

The role will be responsible for handling the Solution Architecture designing and delivery for Fraud Risk domain.

The role will be responsible for leading the design, development, and implementation of payment (debit and credit) risk assessment and application fraud risk assessment capability, ensuring high-quality, reliable, and scalable systems.

Will be responsible for developing solutions, stake holder management, vendor and financial management, developing project costs, and delivering the developed solutions.

Ability to Identifying and managing risks, including developing contingency plans to mitigate potential issues.

Knowledge about API's (SOAP, JSON, REST..ETC) and Web Service Integration.

Strong design and programming knowledge

Knowledge of end-to-end systems development life cycles (i.e., waterfall, Agile and other modern approaches to software development)

Excellent verbal and written communication skills to technical and non-technical audiences of various levels in the organization

Willingly shares relevant technical and / or industry knowledge and expertise to other resources

Excellent problem-solving, team, and time management skills.

Resourceful and proactive in gathering information and sharing ideas.

Experience in banking or financial services industry.

Working experience in Cloud and Digital transformation projects is an advantage.

Good knowledge skill on open banking is a plus.

Ability to review the requirement, impact analysis, gap analysis, high level design, cost estimation, propose timeline, obtain project approval, and draft solution architecture / function spec / technical spec document.

Be an excellent leader, Subject matter expert on the technical and functional knowledge

Good team collaboration, relationships within & outside POD to all levels of the organization Strong influencing, conflict resolution & negotiation skills.

Ensure a consistent and world-class customer experience through timely, accurate, relevant, and personalized communications while minimizing costs to the bank

Overseeing multiple squads as an engineering lead.

Partnering with Product Owners to drive the delivery process, working with PO, Squad Lead, IT Change and Release Managers, and Product Specialists.

Growth mindset, aligned to modern ways of working. Empowering their team to deliver, acting as a servant leader who believes their job is in service to their team.GIA.

Processes

Support the continuous improvement to increase operation efficiency and effectiveness across the domains and key business processes associated with the domain

Support the delivery of the business strategies in a safe and self-controlled manner and on an end to end manner

Advocating for the allocation of resources to support strategic initiatives within the hives.

Ensures safe management, onboarding processes and other key business processes are applied effectively

Study existing engineering processes and contribute to improvements to drive up efficiencies. Present ideas across other areas and foster innovation.

Solve potential interdependencies between platforms / systems.

Participate in the quarterly planning for the Hive and provide steer along with Chief Product Owner.

Provide inputs and guidance on technology budget and costs for the Hive.

Responsible in the preparation of production outputs and their planning in alignment to ESDLC standards.

People & Talent

Promote a culture of innovation collaboration and accountability

Mentor, train and develop high performing teams who feel empowered to develop high quality products for the end client

Effectively collaborate with support functions, business partners, and COEs to provide effective client outcomes

Coach to help others grow - leading the human / teams

Provide technology thought leadership, inspire and retain engineering talents by developing and nurturing an extensive internal and external network of technologists.

Create a pipeline of technical talent, identifying high potential individuals and helping to create mechanisms to recognize and develop the talent pipeline by working with Coaches and Chapter Leads.

Chair and lead communities of practice.

Perform a vital communication role within the organization / domain on technology matters.

Effectively and collaboratively identify, escalate, mitigate, resolve any risk, conduct and compliance matters.

Create a positive impact in the organization and across the industry by sharing knowledge and expertise with others.

Work with Coaches and CPO to build an empowered, high performing team in a psychologically safe environment.

Empowers their to work with the hive, the scope of the role prohibits constant and direct involvement in each hive.

Risk Management

Creates awareness and understanding of the regulatory framework and risk environment in which the Group operates

Ensures adherence with the highest standards of ethics and compliance with relevant policies, process, and regulations

Act as the risk control owner under the Group's risk management framework

Responsible for effective risk management across all initiatives planed for the hive.

Act as the risk control owner under the Group's risk management framework at the appropriate level.

Regulatory & Governance

Display exemplary conduct and live by the Group's Values and Code of Conduct.

Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

Represent the domain in relevant governance & risk committees - e.g. NFRC

Delivery of conduct plan across region and relevant technology forums

Ensure that the GRAM risk rating for the domain is maintained

Represent the Hive and contribute to the governance forums like RF, QPR etc.

Ensure that other technology leaders in the Hive and across Hives are sufficiently involved in the Hives interaction events like quarterly planning, show & tells etc.

Regulatory & Governance

Display exemplary conduct and live by the Group's Values and Code of Conduct.

Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

Represent the domain in relevant governance & risk committees - e.g. NFRC

Delivery of conduct plan across region and relevant technology forums

Ensure that the GRAM risk rating for the domain is maintained

Represent the Hive and contribute to the governance forums like RF, QPR etc.

Ensure that other technology leaders in the Hive and across Hives are sufficiently involved in the Hives interaction events like quarterly planning, show & tells etc.

Regulatory & Business Conduct

Display exemplary conduct and live by the Group's Values and Code of Conduct.

Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

Lead the Digital Experience team to achieve the outcomes set out in the Bank's Conduct Principles

Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders

Global Platform Delivery Head, Domain Tech Leads, Hive Lead, WRB Architects

Strategy

Develop and execute a technology strategy that is aligned with WRB and TTO's goal and objectives

Responsible for overseeing multiple squads and ensuring that the mission / vision of these Hives align towards a common client journey

For platform sub domains drives a modern API driven platform architecture and library

Provide thought leadership to the wider technology community (via technology papers, blogs, industry seminars, forums, etc)

Responsible for executing the Hive's product vision together with the Chief Product Owner.

Responsible for working with the CPO, Engineering Leads and Architect to communicate and execute the Technology vision and roadmap for the Hive.

Demonstrate ability and skills to convince business stakeholders around technology solutions.

Manage and build strong relationships with key stakeholders : Business Unit MT, Business Heads, Function Heads, Product Management / Product Ownership, Delivery Team, Group Process owners and Functional Partners including Risk, CFCC, HR, Finance, Legal,

Business

Accountable for driving business outcomes supported by technology pillars / products

Deliver, monitor and review technology solutions that will help improve key business metrices - e.g. client NPI, business ROTE etc.

Contributing to the establishment of the product roadmap through collaborative discussions with stakeholders.

Provide leadership and technical expertise for within the Sub Domain.

Dedicates 100% of their capacity to the Sub Domain's goals and outcomes.

Take full responsibility for all the applications that are owned by the Sub Domain.

Responsible for resilience, obsolescence and balancing of application / platform health with new feature delivery.

Partners with the Chief Product Owners, Engineering Leads and Chapter Area leads to manage capacity and ensure the squads are set up for success.

Guide the squads to ensure the technical consistency of solutions in the Hive with the business architecture.

Lead architecture evaluations during RFPs for technology tools and service providers.

Exhibit passion for client experience with a user-first mindset.

Drive the sub domain towards future state of banking and technology.

Other Responsibilities

Embed Here for Good and Group's brand and values in the digital sales / commerce team

Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures

Skills and Experience

Programming & Scripting

OS

Network Fundamentals

Security Fundamentals

Database Development

Qualifications

Bachelor's degree in Technology, Computer Science, or a related field (or equivalent experience).

12+ years of experience in Technology and Solution Architecture.

Strong leadership (servant leadership) experience - willingness to lead from the front

Effective communication and stakeholder management skills

Experience in start-ups / agile mindset is a good to have / experience operating highly-available systems in technology companies / Financial institutions

Knowledgeable on modern object orientated programming practises including entity frameworks, dynamic reflection, reusable interfaces, non-blocking reactive design.

Knowledge of FinTech ecosystem, inclusive of Blockchain, Digital Banking and Generative AI.

Familiarity with 3rd party system integrations via APIs (HTTP / REST), host-to-host (file exchange by FTP), with background jobs processing of real-time, event triggered, and async automations.

Advanced knowledge in AI, Tokenization, Blockchain, Digital Assets, FinTech Technologies

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we : Do the right thing

and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

Never settle,

continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

Are better together,

we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter,

we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

Core bank funding for retirement savings, medical and life insurance,

with flexible and voluntary benefits available in some locations.

Time-off

including annual leave, parental / maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.

Flexible working

options based around home and office locations, with flexible working patterns.

Proactive wellbeing support

through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

A continuous learning culture

to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.

Being part of an inclusive and values driven organisation,

one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.