Technical Support Specialist

Job Title : Customer Service / Sales Executive – Tech CS Process

Location : Jaipur / Indore

Employment Type : Full-Time

Freshers also can apply

We are expanding our Tech CS process team in Jaipur and looking for enthusiastic professionals to join immediately.

Key Responsibilities

Handle inbound and outbound customer interactions via calls / chat / email.

Understand customer needs and provide accurate solutions.

Drive sales through consultative conversations and upselling / cross-selling where applicable.

Meet performance targets (CSAT, Sales, Productivity, Quality, etc.).

Maintain a high level of professionalism and empathy during all customer interactions.

Eligibility Criteria

Minimum 1 year of Customer Service or Sales experience (International BPO preferred).

Excellent communication skills in English (verbal & written).

Ability to work in rotational shifts and rotational offs.

Graduation is mandatory.

Immediate joiners preferred.

Compensation

Customer Service / Sales Exp. : ₹33,500 CTC + ₹1,500 PLI

Exp. : ₹39,500 CTC + ₹1,500 PLI