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[15h Left] Sales and Billing Executive

[15h Left] Sales and Billing Executive

HashRootKochi, Kerala, India
6 hours ago
Job description

Overview :

We are actively seeking a Sales and Billing Executive to join our team, playing a vital role in the intersection of technology, customer service, and business operations. The ideal candidate will possess a technical background, strong communication skills, and a proactive mindset in handling client interactions, with a focus on servicing both UK and US clients.

Responsibilities :

Technical Proficiency :

  • Demonstrate a foundational understanding of hardware components and basic network concepts to effectively communicate with clients on technical matters.

Education and Experience :

  • Hold a technical degree in a related field, providing a solid background in technology applications.
  • Billing and Invoicing :

  • Skillfully generate accurate and timely invoices for products and services, ensuring adherence to billing policies and procedures.
  • Client Communication :

  • Professionally handle the sending of notices and termination notices, maintaining clarity and compliance with company policies, with a nuanced approach for UK and US clients.
  • Chat Handling :

  • Provide support via chat, offering assistance with server details and addressing basic technical inquiries from clients in the UK and US.
  • Proactive Issue Resolution :

  • Exhibit a proactive approach in addressing client issues, demonstrating the ability to navigate and resolve challenges with a positive and solution-oriented mindset.
  • Qualifications :

  • A technical degree in a relevant field.
  • Basic understanding of hardware and network concepts.
  • Previous experience in invoice generation and notice handling is advantageous.
  • Exceptional written and verbal communication skills.
  • Proven ability to proactively manage and resolve client concerns.
  • Strong communication Skill
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    15H Left Sales Executive • Kochi, Kerala, India

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