Job Summary :
We are seeking a seasoned Salesforce Solution Architect with deep expertise in Experience Cloud (Community Cloud) , along with strong functional and technical knowledge across Sales Cloud and Service Cloud . The ideal candidate will design scalable, secure, and high-performance Salesforce solutions that deliver exceptional customer, partner, and employee experiences. This role requires a blend of strategic vision, technical depth, and leadership in Salesforce architecture and delivery.
Key Responsibilities :
- Architect, design, and implement end-to-end Salesforce Experience Cloud solutions, including complex portals for customers, partners, or employees.
- Translate business requirements into well-architected Salesforce solutions leveraging best practices and platform capabilities.
- Provide technical leadership to developers and administrators across multiple Salesforce orgs and projects.
- Collaborate with business stakeholders, product owners, and cross-functional teams to define solution roadmaps and implementation strategies.
- Design scalable and secure architecture patterns integrating Experience Cloud with other Salesforce products (Sales, Service, Marketing) and external systems via APIs, middleware, or integration tools (e.g., MuleSoft).
- Define and enforce governance, coding standards, and architectural guidelines .
- Conduct technical reviews , oversee solution design documentation, and ensure alignment with enterprise architecture standards.
- Lead workshops, design sessions, and technical deep dives with client teams and business partners.
- Stay current on new Salesforce releases, capabilities, and Experience Cloud innovations.
- Support pre-sales or proposal activities by providing architectural expertise and estimations when needed.
Required Skills & Experience :
10–15 years of overall IT experience, with 7+ years in Salesforce solution design and architecture.Proven experience in Experience Cloud implementation for large-scale customer / partner portals.Strong understanding of Sales Cloud , Service Cloud , and Platform capabilities .Hands-on expertise with :Lightning Web Components (LWC) & Aura ComponentsApex , Visualforce , SOQL / SOSL , Flows , and OmniScriptsSalesforce Data Model, Security Model, and Sharing RulesIn-depth knowledge of Experience Builder , Site Configuration , Themes & Branding , and Login & Access Management in Experience Cloud.Experience designing and implementing integration architectures (REST / SOAP APIs, Single Sign-On, Identity Management, etc.).Strong understanding of Salesforce DevOps , version control, and CI / CD best practices.Ability to work with both technical and non-technical stakeholders , translating business needs into scalable solutions.Excellent communication, documentation, and presentation skills.Preferred Skills :
Exposure to OmniStudio , Salesforce CMS , Einstein Bots , or Knowledge Management .Experience working with multi-cloud environments or multi-org strategies.Familiarity with MuleSoft , Heroku , or other middleware / integration platforms.Background in Agile / Scrum methodologies.Certifications (Highly Preferred) :
Salesforce Certified Application Architect or System ArchitectSalesforce Certified Experience Cloud ConsultantSalesforce Certified Platform Developer I / IISalesforce Integration Architect or Data Architect certificationsSoft Skills :
Strategic thinker with strong analytical and problem-solving abilities.Excellent leadership and stakeholder management.Ability to mentor development teams and guide technical direction.Strong documentation and communication skills.