Client Admin - Team Lead

This job is with State Street, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

JOB DESCRIPTION

ISCA Project Analyst

Grade : Sr Associate / Officer

Primary Manager : TBD

As part of the newly constructed IS Client Administration and Controls infrastructure, the ISCA Project Analyst will be responsible for uploading globally-sourced client contracts to ECMS to support effective contract execution in alignment with the Customer Contract Compliance Policy. They will partner closely with the Relationship Manager and the Business Risk Group to resolve outstanding issues and ensure timely and accurate upload of documentation to the Contract Repository - ECMS.

Responsibilities :

Efficiently load contracts to Enterprise Contract Management Solution (ECMS) while ensuring accuracy around the data elements required in ECMS.

Load new and amended contracts into ECMS within 30 days of execution.

Properly terminate or deactivate customer contracts in ECMS to maintain an accurate inventory of contracts for the bank.

Identify control gaps within the contract loading process.

General Skills :

Demonstrated ability to meet deadlines and possess problem solving and resolution skills.

Strong attention to detail.

Strong PC skills, specifically Excel skills (Intermediate).

Strong written and verbal communication skills.

Ability to prioritize multiple responsibilities to meet internal deadlines.

Ability to work well in a fast paced, high volume atmosphere.

Ability to interact with on-shore and off-shore teams to resolve inquiries and understanding when to escalate.

Specific Skills :

Comfortable using a variety of systems and applications all day

General familiarity with contracts and the underlying State Street products and services that they apply to.

Familiarity with contract-related terms that get negotiated such as price, governing law, legal entities in terms of clients and counterparties

Familiarity with parts of the contract like signature page, appendices, schedules and amendments

Ability to "deconstruct" the contract in general terms

Comfortable in a fast-paced environment

Critical thinking skills to effectively use a mix of art and science when reading contracts to identify data elements.

About State Street Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.

We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you'll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.

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