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Process Specialist, Procurement Operations

Process Specialist, Procurement Operations

Diageobangalore, India
9 hours ago
Job description

Description

Job Title : Process Specialist, Procurement Operations

About the Function :

Our Global Business Operations (GBO) team are facilitators, providing strategic, financial, and business services that are critical to the day-to-day performance of our business. With a team of over 2,000 dedicated and passionate people supporting 21 markets across the world, we have offices in Bangalore, Budapest, Bogota, and Manila.

Our global remit offers huge learning opportunities. We encourage learning and development in skills needed now and in the future across digital, industry, professional, and domain. Wherever you start, you’ll be rewarded with a world view and the recognition you deserve in our inclusive and supportive culture.

About the team :

About the role : (TE)

ROLE PROFILE

Job Title :

Procurement Operations Specialist

Level : L5C

Reports To :

Team Leader - Sourcing

Location

Bangalore

Context / Scope :

The Supplier Experience Team is responsible to ensure that Source To Pay processes (including Purchase to Pay and Procurement Operations) are working effectively & efficiently, are well controlled and drive value for Diageo, also ensuring control agenda (SOX compliance) across all areas as well.

This role is part of the Supplier Experience Team and reports to the Procurement Operations Team Lead.

This role acts as the interface between GBO & Procurement community (accountable for the purchasing strategy) ensuring Diageo buys the right goods and services from the right supplier at the right price.

This is a sourcing specialist role which will directly support the Global and Regional Category Procurement teams, STP systems support and suppliers.

Advanced prior experience and understanding of sourcing and contracting processes and practices is essential.

Dimensions : Financial

The role will support the overall Sourcing process, both for spend owned by GBO end-to-end and spend managed by regional procurement. The role will be responsible to deliver productivity savings (both hard and mitigation) through efficient and effective sourcing processes

Market Complexity

This role will work with the Procurement Category Managers and Specialists and suppliers and will interface with business users and senior stakeholders.

These relationships may encompass people based in a variety of locations and across multiple cultures, languages, seniority levels and time-zones.

Prior experience and understanding of sourcing and contracting processes and practices is essential.

Leadership Responsibilities

This role has no line management responsibilities, but the role will be expected to lead and handle sourcing activities that will need the candidate to show strong leadership qualities.

This role is required to engage, handle & influence the different collaborator groups associated with Strategic Sourcing processes to deliver a timely and cost-effective sourcing. It requires the incumbent to havesophisticatedd knowledge of tendering systems and tools such as Coupa / CSO and end to end procurement processes.

The role will be expected to share best practice across Procurement and Sourcing teams and to seek out insights for improvements to processes, ways of working and opportunities for consolidation of sourcing requirements.

To be effective, a broad understanding of contractual concepts will be helpful.

Responsibilities

The Sourcing Specialist would be expected to be responsible for :

  • The timely management and strategic coordination of sourcing requests (RFI, RFP, RFQ) and eAuctions from the business within the agreed SLA’s and KPI’s
  • Looking for and implementing opportunities for continuous system and process improvement
  • Providing strong technical support of eRFX and eAuction with strategy, content and overall event management.
  • May provide recommendations on suppliers to participate in sourcing events, based on criteria such as diversity, sustainability, commercial advantage or service delivery.
  • Be the champion for their defined area / portfolio of spend, including category and market / country, knowing the right sources of supply, the policies applicable and the compliance requirements as well as the external sources that can be contacted to meet the overall business requirement.
  • Build proactive and positively beneficial relationships with key stakeholders, being able to influence upwards

Purpose of Role

The Sourcing Expert will be expected to

  • Play a lead role in the tendering process for goods and services, designing the process, launching eSourcing requests (RFI, RFP, RFQ) and eAuction, post-event analysis, selecting the supplier and sign off contract’s requirements (if needed)
  • Provide advice and direction to business stakeholders directing them to the correct sourcing channels.
  • Deliver their services in a compliant manner against the agreed ways of working, KPI’s and SLA’s, driving an environment of high-quality service delivery and continuous process and system improvements; contributes actively in developing strategic plan to reach target KPIs
  • Deliver excellent customer experience and provide accurate and efficient responses within the targeted service level agreement.
  • Work and form strong partnerships with the global STP leadership, Procurement, Finance teams and related departments.

    • Top 3-5 Accountabilities

  • Support the delivery of the Procurement strategic plan and seek for incremental opportunities beyond the committed savings target. Recommend new suppliers as needed, sourcing and take feedback on sourcing outcomes to meet Diageo business needs as agreed with key stakeholders.
  • Build credible, sustainable relationships with internal stakeholders and suppliers.
  • Maintain governance processes and compliance.
  • To develop an in-depth understanding of the key existing contracts across categories. Includes understanding of and application of key commercial and legal concepts
  • Managing the complex tendering process for certain spend on goods and services across the countries and market for which they have defined responsibility.
  • Create contract as needed within certain defined categories of spend and agreed spend parameters.
  • Responsible for driving an environment of continuous improvement, lead sourcing related system / process improvements and projects. Drive a culture of compliance and excellence to ensure the STP process is optimized. Bringing leading tendering practices and templates to procurement and stakeholders.
  • Support SE leadership team to ensure milestones and objectives are always met, taking ownership and representing Procurement Operations Team or wider SE scope in projects.

    • Qualifications and Experience Required

  • Degree educated preferably in a business or Procurement related field or relevant commercial experience in a consumer products environment.
  • 6+ years of experience in Procurement and Sourcing, including but not limited to processes, ways of working, documentation and compliance requirements.
  • Strong understanding of Sourcing / Capex
  • Advanced business, financial, legal and commercial acumen gained from previous negotiations on sourcing projects and or contract negotiations.
  • Strong analytical, inter-personal skills, communication skills, negotiation skills and project management experience
  • Proven track record of consistent performance and delivery (what & how of performance)
  • Mastery in eSourcing tools, Coupa and CSO will be preferred.
  • Able to work proactively and effectively in cross functional and global team at all levels in an organisation.
  • Language and cultural skills for the markets supported.
  • Advanced communication and influencing skills.
  • Proactive approach with tenacity and drive to succeed.
  • Solution oriented approach to challenges
  • Experience with managing individuals across multiple locations and cultures is a benefit.

    • Barriers to Success in Role

    Potential Barriers for success would be :

  • Lack of prior experience in leading negotiations, sourcing and contracting activity with limited supervision
  • Lack of project management skills
  • Lack of Procurement or market knowledge for their categories and markets
  • Lack of experience of using sourcing tools and systems
  • Lack of motivation and leadership skills
  • Inability and lack of drive to prioritise actions to deliver against tight timelines.
  • Inability to communicate clearly and concisely in a timely and professional manner

    • Flexible Working options / Travel requirements

    Hours of working will be determined by markets supported e.g., Europe, Africa, NAM etc.

    Experience / skills required : (TE)

    Flexible Working Statement : Flexibility is key to our success. From part-time and compressed hours to different locations, our people work flexibly in ways to suit them. Talk to us about what flexibility means to you so that you’re supported from day one.

    Rewards & Benefits Statement : (TE)

    Diversity statement : Our purpose is to celebrate life, every day, everywhere. And creating an inclusive culture, where everyone feels valued and that they can belong, is a crucial part of this.

    We embrace diversity in the broadest possible sense. This means that you’ll be welcomed and celebrated for who you are just by being you. You’ll be part of and help build and champion an inclusive culture that celebrates people of different gender, ethnicity, ability, age, sexual orientation, social class, educational backgrounds, experiences, mindsets, and more.

    Our ambition is to create the best performing, most trusted and respected consumer products companies in the world. Join us and help transform our business as we take our brands to the next level and build new ones as part of shaping the next generation of celebrations for consumers around the world.

    Feel inspired? Then this may be the opportunity for you.

    If you require a reasonable adjustment, please ensure that you capture this information when you submit your application.

    Worker Type : Regular

    Primary Location :

    Bangalore Karle Town SEZ

    Additional Locations :

    Job Posting Start Date :

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    Procurement Specialist • bangalore, India