Experience1 - 3 yrs
Location
We are looking for a skilled and proactive IT Support Engineer with hands-on experience in installing and troubleshooting Windows, Ubuntu, and Mac OS systems.
Responsibilities :
Install, configure, and troubleshoot operating systems : Windows, Ubuntu, and macOSProvide end-user support for OS-related and hardware issues across different platformsPerform basic network setup and troubleshooting, especially with Cisco routers and switchesMonitor system performance and ensure compliance with IT policiesMaintain hardware inventory and ensure proper functioning of desktops, laptops, and peripheralsCollaborate with the IT team to manage software installations, updates, and patchingDocument support activities, incidents, and resolutions in ticketing systemsRequirements :
Proven experience in installation and troubleshooting of Windows, Ubuntu / Linux, and Mac OSSolid understanding of basic networking concepts and hands-on experience with Cisco switches / routersFamiliarity with system administration and desktop support practicesStrong problem-solving and communication skills