E-commerce Operations Executive

Job description

URGENT HIRING for E-commerce Operations Executive

Email ID : Contact :

Experience 1-4 years

Salary upto 4.2lpa

Location- Mumbai

We're looking for an E-commerce Operations Executive to handle the day-to-day operations of our online platforms. From managing orders and inventory to coordinating with finance and ensuring smooth deliveries, you'll play a keyrole in keeping everything running efficiently. If you’re someone who loves problem-solving, enjoys working with data, and is excited about e-commerce, we’d love to have you on board!

Responsibilities

• E-commerce Operations Management : Oversee the end-to-end operations of our e-commerce platforms, ensuring smooth order processing, fulfillment, and customer service.
• Inventory Management : Maintain accurate inventory levels, conduct regular stock audits, and coordinate with suppliers to prevent shortages or overstocking.
• Accounts & Finance Coordination : Work closely with the finance team to manage invoices, payments, reconciliation, and financial reporting for online sales.
• Logistics & Fulfillment : Coordinate with courier partners, manage shipping schedules, and ensure timely deliveries.
• Sales & Performance Analysis : Monitor sales trends, customer behavior, and operational KPIs to drive efficiency and business growth.
• Customer Support & Service : Oversee customer queries, complaints, and return requests, ensuring high levels of customer satisfaction.
• Platform Management : Manage listings, pricing, product descriptions, and promotions on marketplaces like Amazon, Flipkart, and our own website.

Qualifications :

Contact : Experience 1-4 years