Customer Success Executive - 0 to 1 year

Company Description

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Role Description

This is a full-time on-site role located in Jaipur for a Customer Success Executive. The role involves ensuring customer satisfaction by providing exceptional support and resolving client queries effectively. The professional will assist with customer retention strategies, address customer concerns, and maintain strong relationships through effective account management. Additional responsibilities include data analysis to identify trends and opportunities for improving customer experience.

Qualifications

• Proficiency in Customer Satisfaction and Customer Retention strategies
• Experience in Customer Support and Account Management
• Strong Analytical Skills for data evaluation and decision-making
• Effective communication and interpersonal skills
• Ability to manage and prioritize tasks efficiently in a dynamic workplace
• Bachelor's degree in a relevant field is preferred

Skills Required

Customer Support, Data Analysis, Analytical Skills, Customer Satisfaction, Account Management