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Salesforce Omnistudio Technical Lead - Pan India

Salesforce Omnistudio Technical Lead - Pan India

Tata Consultancy ServicesMalappuram, Republic Of India, IN
1 day ago
Job description

Roles & Responsibilities :

Min 8 years to max 12 years’ experience in technology (product and engineering) and a minimum of 4+ years in Financial Services.

  • Minimum of 4+ Years of experience in FSC(or any enterprise SaaS product) including the configuration of the Salesforce FSC Platform
  • Salesforce Financial Services Cloud Superbadge or Financial Services Cloud Accredited Professional required.

Must Have :

  • Must have knowledge in Salesforce configurations but not limited to Workflows, Validations, Approval Process, Flows, Permission Set, Profile, SSO etc.
  • Sound knowledge in Salesforce Security Model and Data Model
  • Must have sound implementation knowledge of Service Console, Live Agent / Omni Channel, Knowledge Management
  • Must have knowledge of REST and SOAP integrations in Salesforce
  • Hands-on experience working in Salesforce API (Tooling API, Metadata API, Bulk API etc.)
  • Implements complex data modelling and advanced project development of system architecture (especially for Data Migration into SFI).
  • understand the business requirement, develop, and design solutions leveraging the OOB capabilities of the FSC cloud and ensuring business requirements have been met and all commitments have been satisfied.
  • Hand on experience on FSC Cloud, Omnistudio, Flow builder, Flow JD Template TCS Confidential Orchestrator.
  • Experience in large-scale implementation of FSC cloud, data model optimization and if possible, Data Migration into SFI.
  • Develop and customise application using Lightning Web component and Apex.
  • Knowledge of hands-on experience with Omni studio (Omniscripts, Data raptors, Flex cards, Integration procedures etc.)
  • Deep understanding of FSC data model (Object relationship, managed packages, platform features)
  • Lead and manage multiple Salesforce FSC projects through all phases of the project lifecycle (planning, business requirements, design, implementation, testing, deployment, and support)
  • Meet with key stakeholders to understand business objectives, priorities, and expectations.
  • Propose, design, and implement solutions to solve business requirements
  • Guide a team of junior developers and mentor them.
  • Strong background on Relational database concepts including SQL and data modelling.
  • Experience : 9 to 15 Years

    Job Location : Anywhere in India

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    Salesforce Technical Lead • Malappuram, Republic Of India, IN

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