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Professional Services Implementation Engineer

Professional Services Implementation Engineer

ConfidentialBengaluru / Bangalore
30+ days ago
Job description

Role Overview :

  • Join Skyhigh Security to lead implementations and integrations of product suite into customer environments.
  • Ensure products and solutions are configured to maximize customer benefit, adoption, and usage.
  • Drive the stickiness of solutions within customer ecosystems.
  • Work alongside senior team members to lead customer implementations.
  • Understand technical requirements and customer environments.
  • Assist project leads in developing overall implementation project plans.
  • Define solution configurations based on requirements understanding.
  • Act as a specialist to install, configure, and troubleshoot products and solutions as per the project plan.
  • Ensure customer policies are configured according to their requirements.
  • Help customers understand how technology functions, increasing adoption and driving product stickiness.
  • Learn and adopt best practices for customer deployments from senior team members.

To Fly High in this Role, You Must Have :

  • A bachelor's degree in computer science with 5+ years of technical experience in a large enterprise organization, or equivalent professional services experience.
  • 3-5 years of experience in customer implementations of cybersecurity solutions.
  • Hands-on experience working with cybersecurity customers to deploy relevant solutions.
  • Solid understanding of both business and technical requirements.
  • Ability to follow detailed direction and receive feedback.
  • Experience contributing to deployment project plans.
  • Strong communication skills (both written and oral) across internal teams and customers.
  • Skills Required

    Cloud, Dlp, Saml, Siem

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    Implementation Engineer • Bengaluru / Bangalore