Customer Support Associate / BPO Executive – Freshers & Women Restarting Careers (Voice & Non-Voice)

Shifts : Rotational (Day & Evening)

Immediate Joiners Preferred

SL NO. - AH-1038AM

About the Opportunity

Are you a fresher or a woman looking to restart your career ?

Do you want to kick-start your professional journey in a stable and fast-growing industry?

We are hiring enthusiastic, customer-friendly, and motivated individuals for our Customer Support & BPO roles across Voice and Non-Voice processes. Whether you're a recent graduate or someone returning to work after a career break, this is the perfect opportunity to start strong.

Both WFO (Work From Office – Mumbai) and WFH (Work From Home – based on project availability) options are available.

Role Overview

As a Customer Support Associate / BPO Executive , you will interact with customers through calls, emails, chat, and ticketing tools. You will help resolve customer queries, ensure smooth communication, and provide excellent service in every interaction.

This is an ideal entry-level role for freshers, women restarting their careers, and anyone eager to grow in the customer experience domain.

Key Responsibilities

Non-Voice (Email / Chat / Ticketing)

• Handle customer queries through email, chat, or systems like Zendesk.
• Document issues properly and follow internal SLAs.
• Coordinate with internal teams for quick issue resolution.
• Identify recurring issues for process improvement.

Voice Process (Inbound / Outbound Calls)

Who Can Apply?

Freshers :

Women Restarting Careers :

Experienced Candidates (Optional) :

Preferred Skills (Not Mandatory for Freshers or Women Restarting Careers)