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Client Servicing & Marketing Executive

Client Servicing & Marketing Executive

Banyan Tree Events India Pvt. LMalappuram, IN
12 days ago
Job description

Job Title : Client Servicing & Marketing Executive

Location : Mumbai, India

Employment Type : Full-Time

Experience : 3–5 years

Industry Preference : Event Management / Performing Arts / Cultural Programming / Experiential Marketing

About Banyan Tree Events India Pvt. Ltd.

For close to 3 decades, Banyan Tree Events has been at the forefront of curating and producing premium cultural experiences across India and beyond. From iconic music festivals (to name a few) Barkha Ritu , Ruhaniyat , Splendor of Masters to bespoke musical evenings for discerning clients and corporates, Banyan Tree has built a legacy of celebrating India’s rich performing arts tradition through world-class presentations.

We are now looking for a dynamic and self-motivated professional to join our team as a Client Servicing & Marketing Executive — someone who can seamlessly blend relationship management, sales acumen, and on-ground execution to uphold and strengthen our brand’s reputation for excellence.

Role Overview :

As a Client Servicing & Marketing Executive, you will play a key role in nurturing client relationships, driving new business opportunities, and ensuring exceptional sponsor and audience experience at our events. The position demands a combination of strategic thinking, interpersonal finesse, and hands-on involvement in event execution.

Key Responsibilities :

Client Servicing & Relationship Management

  • Serve as the primary liaison for corporate clients and sponsors — understanding their objectives, managing expectations, and ensuring top-quality service delivery.
  • Develop and maintain long-term relationships with existing and prospective clients.
  • Coordinate with internal creative, production, and operations teams to deliver customized solutions aligned with client goals.
  • Prepare post-event reports, feedback analyses, and presentations for partners and sponsors.

Sales & Business Development

  • Identify new business opportunities and lead generation through proactive outreach, networking, and cold calling.
  • Support in conceptualizing and preparing proposals, pitch decks, and sponsorship presentations.
  • Contribute to marketing and partnership initiatives to strengthen brand visibility and engagement.
  • Track and manage sales pipelines and maintain accurate documentation of client interactions.

    • On-Ground Event Coordination

  • Represent Banyan Tree during events and ensure sponsors and clients receive seamless on-ground servicing.
  • Coordinate branding placements, client hospitality, and deliverables as per commitments.
  • Work closely with production and logistics teams to ensure flawless event execution.
  • Anticipate and resolve any on-site client requirements promptly and professionally.

    • Desired Skills & Attributes :

  • Excellent verbal and written communication skills.
  • Strong client-facing, presentation, and negotiation abilities.
  • Outgoing and people-oriented with a proactive, solution-driven approach.
  • Ability to manage multiple projects and work calmly under pressure.
  • Understanding or appreciation of Indian performing arts and culture is an advantage.
  • Proficiency in MS Office (Word, Excel, PowerPoint); familiarity with CRM or marketing tools will be an added plus.

    • Qualifications :

  • Graduate or Postgraduate degree in Marketing, Mass Communication, or a related discipline.
  • 3–5 years of experience in client servicing, sales, or marketing — ideally within event management, media, or entertainment.

    • Why Join Banyan Tree :

  • Be part of a passionate and purpose-driven team dedicated to preserving and promoting India’s cultural heritage.
  • Opportunity to work with leading brands, artists, and institutions in the music and performing arts space.
  • A collaborative and creative work environment that values initiative, innovation, and excellence.
  • Hands-on exposure to both large-format festivals and exclusive bespoke experiences.
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    Client Servicing Executive • Malappuram, IN

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