Senior Director Information Technology

Are you a visionary IT leader , ready to transform an IT department from a cost center into a strategic powerhouse 411 Locals is searching for a dynamic and hands-on Sr Director of IT to lead a critical transformation. This isn&apost just a leadership role; it&aposs a unique opportunity to build, innovate, and directly impact our business growth and operational efficiency. If you thrive in a fast-paced environment, are comfortable working in agile, smaller organizations, and can tangibly demonstrate IT contribution to the bottom line, we want to hear from you!

About 411 Locals :

We are a rapidly growing digital marketing and call center ecosystem, constantly pushing the boundaries of technology to serve our customers. Our core values—Get Stuff Done, Fiercely Collaborate, Innovate Always, and a relentless focus on Growth—define who we are. We believe in creating win-win-win outcomes for our customers, our company, and our people.

The Opportunity :

Reporting directly to the CAO, you will be instrumental in :

• Driving a complete IT transformation : From strategy to execution, you&aposll redefine our IT landscape, turning it into a competitive advantage.
• Demonstrating quantifiable impact : You&aposll be adept at validating IT&aposs contribution to :
• Cost Reduction : Optimizing IT spend and showing clear ROI.
• Quality Improvement : Drastically reducing defects and enhancing service delivery.
• Performance Enhancement : Directly impacting EBITDA through IT-driven efficiencies.
• Championing Innovation with AI & Automation : You will lead the charge in implementing cutting-edge automation and AI / ML solutions to streamline operations, enhance efficiency, and unlock new business value.
• Building a Strategic IT Function : Realigning IT with core business objectives, fostering a culture of continuous improvement, and establishing robust governance.

Who We&aposre Looking For :

A seasoned IT leader with :

Why Join 411 Locals

If you are a results-oriented, innovative, and hands-on IT leader ready to make a significant impact, we encourage you to apply! Let&aposs build the future of IT together at 411 Locals.

Apply Now and lead our IT transformation journey!

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Skills Required

it transformation, Cloud Computing, Operational Excellence, Itil Framework, Ai, It Service Management, Automation, Digital Marketing