Senior Manager - Hro Transformation

Genpact (NYSE : G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation , our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.Com and on LinkedIn, X, YouTube, and Facebook.

Inviting applications for the role of Senior Manager, Lean Digital Transformation Blackbelt!

Black Belt is an Individual contributor role that needs to collaborate with client stakeholders, development teams, Genpact operations and extended teams to deliver on productivity, Business impact by leading and mentoring multiple Lean / Six Sigma projects, spearhead client proposals, discussions to implement digital solutions leveraging Gen AI, AIML capability, conduct POC’s and share the results with clients, internal stakeholders. The role demands an individual to be the single point of contact for driving transformation initiatives within the allocated portfolio.

Responsibilities

• Client management skills – strategize and create transformation roadmaps leveraging latest digital transformation technologies, execute and drive governance on selected projects, liaise with internal teams and own governance and project status reporting to client and internal stakeholders
• Continuous improvement projects on key metrics / stabilization support
• Revitalize LSS culture by embedding LSS skills in Operations;

drive client engagement.

Training other team members regarding the daily tasks whenever necessary and requested by the manager

Updating the working procedures periodically

Minimum Qualifications

Preferred Qualifications / Skills

Why join Genpact?

Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation

Make an impact – Drive change for global enterprises and solve business challenges that matter

Accelerate your career – Get hands-on experience, mentorship, and continuous learning opportunities

Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day

Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters : Up.

Let’s build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military / veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

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