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Role & responsibilities

The Transformation Officer is responsible for executing strategic change initiatives announced at Agency Strategy Meet at the ground level, ensuring all stakeholders are aligned and engaged throughout the transformation journey. This role acts as a bridge between field teams (FC & FLS) and the Central transformation team (Agency Strategy team), driving the adoption of the changes and business parameters while providing regular updates and feedback.

Key Responsibilities

1. Execute Changes on Ground

Implement transformation initiatives as per the Agencys Strategy team roadmap.

Ensure changes are seamlessly integrated into daily operations at the field level.

1. Stakeholder Communication & Engagement

Clearly explain the nature and purpose of changes to Financial Consultants (FC), and Front-Line Sales (FLS) & leadership.

Address queries and concerns, ensuring buy-in and understanding across all teams.

1. Progress Monitoring & Reporting

Conduct regular cadence calls with field teams to monitor progress.

Identify and escalate any issues or roadblocks to the central transformation team promptly.

1. Central Team Collaboration

Maintain frequent check-ins with the central transformation team.

Provide updates on progress, share feedback from the field, and relay any challenges faced during implementation.

1. Drive Key Business Parameters

Track and drive performance on key business metrics as defined by the transformation agenda.

Ensure that transformation initiatives contribute to the achievement of business goals.

Preferred candidate profile

Graduate & above

Have 2+ years of experience in Life insurance industry, preferrable sales

Strong communication and interpersonal skills.

Proven ability to drive change and influence stakeholders at multiple levels.

Excellent organizational and problem-solving abilities.

Proficient in MS Office and collaboration tools.