Zoho One Intern

We are seeking a motivated and detail-oriented Zoho One Intern to support our digital operations, automation projects, and application management using the Zoho One suite. This role is ideal for candidates who are passionate about technology, business automation, CRM systems, and cloud applications.

You will work closely with the Technology, Operations, and Business Development teams to design workflows, support daily platform activities, and optimize processes through Zoho applications.

Key Responsibilities

1. Zoho Application Support

Assist in the setup, configuration, and customization of Zoho One apps such as :

Zoho CRM

Zoho Books

Zoho Projects

Zoho People

Zoho Desk

Zoho Creator

Help with user onboarding, permission settings, and system updates.

2. Workflow Automation

Support in building workflows, blueprints, triggers, and automation rules.

Assist in designing custom forms, modules, and dashboards.

Test and troubleshoot automation processes.

3. Data Management

Import, clean, and maintain data inside Zoho apps.

Create reports and analytics dashboards for different departments.

Ensure data accuracy and integrity across the system.

4. Technical Documentation

Document processes, configurations, and standard operating procedures.

Prepare training materials and user guides for team members.

5. User Support & Troubleshooting

Provide first-level support to internal users.

Identify system issues and escalate when necessary.

Track and document support tickets.

6. Project Assistance

Participate in digital transformation and system integration projects.

Collaborate with developers on custom functions (Deluge) and APIs (optional based on skill).

Required Skills & Qualifications

Pursuing a degree in Computer Science, Information Technology, Engineering, Business, or a related field .

Basic understanding of CRM systems or cloud-based platforms.

Comfort with tools like Excel / Google Sheets for data handling.

Strong analytical and problem-solving skills.

Good communication and documentation abilities.

Eagerness to learn Zoho applications and business automation.