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Manager - Application Development & L1 Support

Schneider Electrichyderabad, India

6 hours ago

Job description

Training to ISP : Training existing and new ISPs on product understanding, product handling and key applications.

Development of STC trainers : Conduct Train the trainer program for STC. Help them prepare training modules.

Development of local service centers : Co-ordinate for appointment, training of service centers & specific support needs of service centers.

Conduct application meet.

Application support : o Prepare technical guidelines for fan, pump, compressor, crane CT, LT, Hoist; conveyor, etc o Prepare guidelines on use of various communication protocols in Drives & PLC. o New application development in close working with Sales / ISP.

Product presentations and demonstration at End users, OEMs & consultants.

Support to sales & service : Help in project specification compliance. Competencies :

Experience in site execution of automation projects involving VFD, PLC, HMI & SCADA and hands-on experience on programming software of PLC & SCADA.

Strong verbal and written communication skills to effectively collaborate with stakeholders and document processes.

Excellent troubleshooting skills and ability to work under pressure. Qualifications B.E. / B.Tech Experience : 6-10 years Schedule : Full-time Req : HSH

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Application Support • hyderabad, India