Lead ERP

Lead initiatives with regards to Enterprise solutions to ensure seamless operations of ERP (Microsoft D365 F&O ) and other systems used in head office.

Responsibilities

Consulting partner to business working towards continuous improvement of processes

Establish governance with vendors to manage changes delivery of new changes and AMS support

Prepare, manage and drive project plans / charters

Work closely with partners, functional and business excellence teams in planning for requirement capture, development, testing and associated support services

Present necessary business case for investments and budget inputs to the IT Head

Evaluate and prioritize functionalities / development requests basis business need, scope of work, cost, and skill requirements

Identify opportunity areas for business process improvement and automation

Oversee the execution of key Corporate IT initiatives across functions.

Prioritize and govern IT initiatives based on business priorities / benefits envisaged.

Responsible for complete implementation of ERP modules.

Ensure smooth roll-out of ERP and monitor implementation of the same.

Supervise cloud / managed service migration / movement.

Improve application and Infrastructure performance working with vendors and teams

Actively participate in Requirements Gathering, Gap study, Solution design, and Acceptance Testing along with business users.

Leverage services from partners to ensure seamless support.

Responsible for finalizing the dashboard and publishing.

Review functioning of back office integration of applications (McApps Store module and RPA tool).

Manage vendor relationships for COTS systems. Ensure that the COTS systems are upgraded in a timely fashion.

Support the agency applications from a technical and operational perspective.

Ensure the change-management policies are adhered to for adds, changes, deletes, and deployments.

Maintain a schedule of updates, upgrades, and patches in consultation with appropriate business owners.

Be a single point of contact for business team post implementation and lead change requests and support the application along with Vendor.

Qualifications : Post Graduate / MBA

Minimum 8 Years with experience in leading Projects / Teams and hand on experience managing Microsoft D365 F&O ERP and business applications big Retail chain or FMCG

Should have been a part of at least 2-3 end-to-end implementations of any of the leading Microsoft D365 F&O ERP solutions in FMCG / Retail

Strong experience in greenfield implementations and upgrades

Deep knowledge of Finance, Maintenance & repairs, In-Store Sales and Supply chain processes in Retail