AI SDE 3 BE

About us :

Hiver offers teams the simplest way to offer outstanding and personalized customer service. As a customer service solution built on Gmail, Hiver is intuitive, super easy to learn, and delightful to use. Hiver is used by thousands of teams at some of the best-known companies in the world to provide attentive, empathetic, and human service to their customers at scale. We’re a top-rated product on G2 and rank very highly on customer satisfaction.At Hiver, we obsess about being world-class at everything we do. Our product is loved by our customers, our content engages a very wide audience, our customer service is one of the highest rated in the industry, and our sales team is as driven about doing right by our customers as they are by hitting their numbers. We’re profitably run and are backed by notable investors. K1 Capital led our most recent round of $27 million. Before that, we raised from Kalaari Capital, Kae Capital, and Citrix Startup Accelerator. Opportunity : As a Software Development Engineer III at Hiver, you will build and scale backend systems that power both traditional workflows and AI-driven features. We process 5M+ emails daily for thousands of active users.

You will :

• Own low-latency, cost-efficient AI endpoints and data pipelines.
• Integrate intelligent workflows into existing services with measurable impact.
• Mentor engineers and raise engineering standards.

What you will be working on?

What we are looking for ?