Salesforce Developer

Role- Salesforce Developer( with LWC LIghting web Components)

Experience Required- (5-10 years)

Location-Hyderabad, Bangalore, Kolkata, Mumbai, Gurugram

Timings -UK timings

Education : Any bachelor’s degree

Preferred Knowledge / Skills

Demonstrates a thorough level of abilities with, and / or a proven record of success as both an individual contributor and team member with focus on deep expertise, continuous execution, throughput and quality

• Proficient in overseeing a support ticketing queue with multiple open items, demonstrating strong written and oral communication skills;
• Capable of leading team and client status meetings and extracting relevant metrics;
• Handles client relationships, enabling effective communication;
• Offers functional and / or technical subject matter expertise;
• Participates in process and / or redesign efforts;
• Leads technical, functional, and / or test teams for the implementation of system features;
• Manages and follows the development lifecycle to enable timely enhancement delivery;
• Provides in-depth knowledge of the Salesforce application and evaluates the customer’s processes against the standard Salesforce functionality;
• Experience in use of Salesforce in a support / managed services environment;
• Assesses impact of Salesforce seasonal releases on client systems;
• Documents the business requirements which express what actions a solution should take and what outcome is expected;
• Responsible for fixes and enhancements to the application to achieve the customer’s business requirements;
• Has industry experience and understands challenges and risks when providing professional services and supporting industry-specific applications and localizations;
• Provide automation solutions to reduce ticket volumes and / or optimize support efforts;

Ability to :

Familiar with and experienced in :

Works and delivers against engagement SLAs and KPIs; and,

ITIL process knowledge / understanding is highly preferred.

Experience as a Salesforce and Data developer.

Knowledge in Salesforce flows, Lightning components, APEX, SOQL, ETL migration tools, REST & SOAP web services.

Strong team management.

Desirable experience in managed services and international projects.

Additional Information :