Ensure quality parameters are maintained at each stage of manufacturing, testing, and inspectionReview and interpret the technical requirements of customers to align production accordinglyHandle and resolve technical customer complaints effectivelyCoordinate with TPI (Third Party Inspection), certification agencies, and consumer representatives for inspections and approvalsReview and address non-conformity reports and ensure appropriate corrective actionsApprove Quality Assurance Plans (QAP), Inspection and Test Plans (ITP), and final test certificatesMaintain CAPA (Corrective and Preventive Actions) records for all customer complaintsHold overall authorization to release final products for dispatchHave the authority to stop production or dispatch in case of deviation from customer specificationsAssist in implementing and improving quality and other management systems to ensure process standardizationParticipate in internal system audits and ensure timely follow-up and implementation of corrective actionsEnsure all measuring equipment are calibrated and maintain up-to-date calibration certificatesContinuously work on implementing and achieving continual improvements in quality systemsDisplay quality parameters on the shop floor and ensure awareness among the teamCoordinate with all relevant departments to ensure smooth cross-functional quality operationsSkills Required
Quality Assurance, Quality Control, Capa, Technical