L2 Desktop & Networking Support EngineerQpiAI • Thane, IN
No longer accepting applications
L2 Desktop & Networking Support Engineer
QpiAI • Thane, IN
6 days ago
Job descriptionManage and troubleshoot LAN / WAN issues, DHCP / DNS, routing, switching & Wi-Fi. Configure and monitor VLANs, trunk / access ports, DHCP scopes, and DNS forwarders. Basic firewall operations (Sophos, Palo Alto) including : Rule modification NAT / Port forwarding IP whitelisting Monitoring logs & alerts Manage enterprise Wi-Fi (Netgear / Aruba / Cisco) including SSID setup, channel optimization, and guest network isolation. Basic administration of Linux systems (Rocky / Ubuntu / CentOS). Manage user accounts, permissions, SSH keys, sudoers, and systemd services. Troubleshoot server boot issues, LVM / partition management, disk alerts, and system performance. Support for hypervisors – VMware / Hyper-V / Harvester (basic operations). Support SOC 2, ISO 27001, CERT-In compliance activities. Maintain logs, monthly reports, patch status, antivirus compliance & asset inventory. Assist in vulnerability management, patch cycles & hardening checks. Ensure clear desk / clear screen, USB control, and access policies are followed. Assist in preparing audit evidence and documentation. Monitor servers, network devices, APs, printers, UPS & storage health (Nagios / Zabbix / PRTG). Manage IT assets, license tracking, vendor coordination, and procurement follow-up. Support meeting rooms (Wi-Fi, projectors, BenQ boards, VC setup). Provide support for office relocations, cabling, and hardware setups. Strong knowledge of Windows, macOS & Linux troubleshooting. Hands-on experience with VLANs, DHCP, DNS, switching (D-Link / Netgear / Aruba / Cisco). Familiar with firewalls : Sophos, Palo Alto, Fortinet (basic rule / NAT changes). Understanding of TCP / IP, routing, SSH, RDP, VPN, MTU, packet flow. Experience with ITSM tools, ticket handling, and incident / change management. Ability to generate and maintain compliance reports. RHCSA / RHCE, CCNA, Security+, or similar certifications. Experience with cloud platforms (AWS / Azure) – basic connectivity troubleshooting. Knowledge of hypervisors (VMware / Hyper-V / Harvester). Understanding of SOC 2, ISO 27001, CERT-In requirements. Strong communication and documentation skills. Ability to work independently and handle high-priority incidents. Customer-centric mindset with ownership & accountability. Problem-solving and analytical thinking. Bachelor’s degree in Computer Science, IT, Electronics, or related field. Relevant certifications preferred (RHCSA, CCNA, ITIL).
Role Overview
The L2 Desktop & Networking Support Engineer is responsible for providing advanced technical support for end-user systems, network operations, IT infrastructure, and security controls. This role involves troubleshooting complex issues, managing network devices, supporting Linux / Windows servers, and ensuring smooth day-to-day IT operations with a strong focus on compliance (SOC 2, ISO 27001, CERT-In).
Key Responsibilities
End-User & Desktop Support
- Provide L2 technical support for laptops / desktops (Windows, macOS, Linux).
- Troubleshoot OS, hardware, application, Outlook / Gmail, VPN, printing, and performance issues.
- Manage device onboarding / offboarding including user provisioning, access control, and asset updates.
- Install, configure, and patch OS & applications.
- Coordinate with L1 for escalations and closure of technical tickets.
Network Administration
Server & Linux Support
Security & Compliance Support
IT Infrastructure Operations
Required Skills
Good to Have
Soft Skills
Education
Create a job alert for this search
Desktop Support Engineer • Thane, IN
Related jobs)
)
Job Title : Openstack Support Engineer with OpenStack, Linux, Kubernetes, Terraform Location : 100% REMOTE - Offshore India Employment Type : Long Term Contract Job Overview : We are looking for a ski...Show more
Job Title : Openstack Support Engineer with OpenStack, Linux, Kubernetes, Terraform.Location : 100% REMOTE - Offshore India.
Employment Type : Long Term Contract.OpenStack, Linux systems, Kubernetes, T...Show more
Network Engineer
Tata Communications Transformation Services (TCTS) • Mumbai, IN
Shift Timings : Australian Business Hours (03 : 30 AM to 12 : 30 PM IST / 02 : 30 AM to 11 : 30 AM IST).Enterprise Services Provisioning, Testing, and Migration Engineer will be responsible for provisioning...Show more
Last updated: 21 days ago • Promoted
Senior Kubernetes Network Engineer
World Wide Technology • Thane, IN
World Wide Technology Holding Co, LLC (WWT).Through our culture of innovation, we inspire, build and deliver business results, from idea to outcome.
Louis, WWT works closely with industry leaders su...Show more
Last updated: 21 days ago • Promoted
Desktop Engineering Support
Luxoft • Kalyan-Dombivli, IN
Investigate systemic issues that negatively affect the end user experience, implement solutions that increase productivity.
Work with business partners to understand needs and pain points that impac...Show more
Last updated: 14 days ago • Promoted
OCI Network Admin
APPIT Software Inc • Kalyan-Dombivli, IN
OCI Network Administrator (Oracle Cloud Infrastructure).Also referred as : OCI Network Engineer / OCI Cloud Network Specialist.
The OCI Network Administrator is responsible for designing, configuring...Show more
Last updated: 1 day ago • Promoted
Network Operations Engineer
Penta Consulting • Thane, IN
Level 2 / 3 network support with hands-on infrastructure engineering.Deliver 24 / 7 support for routers, switches, firewalls, and load balancers.
Lead incident response, fault resolution, and change man...Show more
Last updated: 21 days ago • Promoted
Datacenter Network Engineer
The AES Group • Mumbai, IN
Senior Datacenter Network Engineer (Level 4).High-level technical expert (not entry or mid-level).Chennai preferred; remote possible for other locations.
Rotational, with ability to work EST hours.C...Show more
Last updated: 9 days ago • Promoted
Desktop Support Specialist
SISL Global • Navi Mumbai, Maharashtra, India
Days : Sea Woods, Navi Mumbai, Maharashtra – 400706,.Day : Belapur Rd, Ghansoli, Navi Mumbai, Maharashtra 400710.Provide second-level technical support for desktop / laptop hardware, software, and per...Show more
Last updated: 11 days ago • Promoted
Lead Network Engineer
NTT Global Networks • Mumbai Metropolitan Region, India
Lead Engineer – Enterprise Network Operations.Associate Director Network Operations.Technical expertise on all or either of the following platform.
Cisco catalyst and Nexus switching and wireless.HP...Show more
Last updated: 30+ days ago • Promoted
Senior Network Engineer
NTT Global Networks • Mumbai Metropolitan Region, India
Senior Engineer – Network Operations.Senior Engineer – Network Operations.Hands-on troubleshooting experience in Enterprise LAN / WAN environment.
Strong technical subject matter expertise on the foll...Show more
Last updated: 30+ days ago • Promoted
Network Engineer
Recro • Kalyan-Dombivli, IN
Designation - Network Engineer.Configure and maintain Cisco Meraki networking devices, including switches and access points.
Monitor network performance and security, proactively identifying and res...Show more
Last updated: 5 days ago • Promoted
Network Engineer
AAA Global • Mumbai, IN
High-Frequency Trading (HFT) team.If you’re passionate about low-latency networking and thrive in fast-paced, tech-driven environments — this could be a great fit.
Open — as long as you have the rig...Show more
Last updated: 13 days ago • Promoted
Desktop Support Engineer
Jio Platforms Limited (JPL) • Mumbai, Maharashtra, India
First level support to end users based on Knowledge base available.Provide desktop and Laptop support.Basic installation and uninstallation of all desktop applications.
Handling ITSM Tool and Alloca...Show more
Last updated: 14 days ago • Promoted
Cisco ISE Network Engineer
MatchPoint • Kalyan-Dombivli, IN
Design, implement, and maintain corporate network infrastructure prioritizing security, reliability, and scalability.Lead Cisco ISE deployments and architecture design expert in RADIUS / 802.X authen...Show more
Last updated: 12 days ago • Promoted
L2 Cloud Support Engineer with Openstack, Kubernetes, Linux, Python, Ansible / Terraform - 100% REMOTE
iShift • Navi Mumbai, Maharashtra, India
Remote
Last updated: 1 day ago • Promoted
IT Support Engineer – L2
TECEZE • Mumbai, Maharashtra, India
Job Title : IT Support Engineer – L2 Location : Mumbai Experience : 4–10 Years Availability : Immediate Joiner Job Overview We are seeking a skilled IT Support Engineer (L2) to join our IT team i...Show more
Last updated: 21 days ago • Promoted
Network Implementation Engineer
Akkodis • Thane, IN
Network Design & Implementation : .Candidate Must have experience in Data center, Cisco Nexus and BGP protocol.Design and deploy Cisco access and distribution switches, core routers (2900, 3500, 3700...Show more
Last updated: 14 days ago • Promoted
L2 Cloud Support Engineer with Openstack, Kubernetes, Linux, Python, Ansible / Terraform - 100% REMOTE - Contract Role (US Work Hours)
iShift • Mumbai, IN
Remote
Last updated: 2 days ago • Promoted
Network Cisco ISE Engineer-Imm Joiner
MatchPoint • Kalyan-Dombivli, IN
MatchPoint Solutions is a fast-growing, young, energetic global IT-Engineering services company with clients across the US.
We provide technology solutions to various clients like Uber, Robinhood, N...Show more
Last updated: 1 day ago • Promoted