Client Servicing Manager - Social Media Agency

Job description:

Job Title: Client Servicing & Strategy - Social Media Agency

Location: Andheri West, Mumbai (Work From Office)

Department: Client Servicing

Experience: 3–5 years

About the Role

We are looking for a driven and detail-oriented Client Servicing Manager to lead day-to-day client communication, campaign execution, and brand strategy. You’ll work closely with internal teams and clients to deliver effective, insight-driven campaigns — with a preference for candidates who’ve worked in or with BFSI or B2B or technology sector.

Key Responsibilities

• Own client relationships, ensuring clear communication and alignment on goals and deliverables.
• Lead and contribute to brand and campaign strategy, using client insights and market understanding.
• Collaborate with creative, digital, and media teams to bring strategic ideas to life across platforms.
• Translate client briefs into actionable plans and guide project execution from start to finish.
• Present ideas, campaign progress, and performance updates confidently to stakeholders.
• Stay on top of industry and market trends (especially in finance) to bring proactive, strategic input.

Requirements

• 3–5 years of experience in client servicing/account management, preferably in a creative or digital agency.
• Strategic mindset with the ability to think beyond execution and contribute to brand growth.
• Experience with financial services clients is preferred but not essential.
• Strong communication, problem-solving, and multitasking skills.
• Comfortable working in a fast-paced, collaborative environment.

What We Offer

• Opportunity to work on high-impact campaigns for leading brands, including in finance.
• A collaborative and fast-growing work culture based out of Andheri West.
• Competitive salary and growth-oriented environment.

Job Types: Full-time, Permanent

Ability to commute/relocate:

• Andheri West, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

• Do you have your own Laptop? (we have a bring your device policy)
• What's your current CTC
• What's your expected Salary
• What's your notice period

Work Location: In person