SAP CO / PS Consultant

Role and responsibilities :

• For AMEA Region, will be responsible for tasks that include technical and functional integration, full end to end process coverage in a multi-country solution.
• Closely collaborates with all other ERP functions, non-ERP domains to provide high value solutions.
• Engages in requirement analysis to decide which requirements are covered by available, standard functionalities for which functionality enhancements are needed and for which functionality workarounds are accepted.
• Supports validation and prioritization of incoming business demand in collaboration with the relevant IS Service Manager and / or Global IS Solution Architect.
• Prepare functional use case specifications, testing plan for functional & user acceptance testing.
• Best practice & Knowledge sharing : Keeps knowledge up to date regarding new and emerging IS technology and IS industry practices, bringing learning into ABB all within the scope of the relevant IS solutions.
• IS Services : Collaborates with users in projects and problem management to maintain, develop and deploy the best feasible and most cost efficient IS solutions / services for the business.
• Consults, gives advice and supports the installation of new IS solutions / services or the changing of existing IS solutions / services.
• Processes : Consults the users to identify and learn about current procedures and to clarify further requirements.
• Supports the installation, management, maintenance and optimization of all IS processes related to the area of responsibility.
• Incident Change or Project : Contributes to IS Problem and IS Incident Management goals to address ticket volume by detecting re-occurring defects and eliminating these.
• Proactively supports issue resolution during project delivery to avoid delays or any other form of negative impact to a project or service.
• Translates functional requirements into modern, consistent application architecture and end-to-end solution delivery.
• Participate in preparation of project documentation (project charter, functional design, etc.). Upkeep of SAP documentation.
• Implement and coordinate change requests in line with Release Management to meet the required delivery dates.
• Ensure that new solutions are properly tested
• Develop training materials and user manuals for new solutions. Provide SAP training for key users
• Solving incidents according to valid procedures, and communicate with users in line with SLA

Knowledge, Skills, Experience :

(ref : hirist.tech)