Engineering Manager

About Us

Exotel is a leading provider of AI transformation to enterprises for customer engagement and experience. With over 20 billion annual conversations across Omni channel voice agents and bots Exotel is trusted by more than 7000 clients worldwide spanning industries such as BFSI Logistics Consumer Durables E-commerce Healthcare and Education.

Customer expectations are evolving and businesses face the challenge of balancing the need for increased revenue optimized costs and exceptional customer experience (CX). Exotel steps forward as your transformative partner offering an AI-powered communication solution to address all three!

Tech @ Exotel

Exotel engineering solves some really cool infrastructure level problems with the goal of ensuring no one misses a call or an SMS.

• Our focus is on building very fault-tolerant loosely coupled scalable and real-time distributed system
• We are generally agnostic of language technology or tools. Currently our tech stack is built on Golang Ruby Java and PHP. We use Aerospike MySQL as data stores ElasticSearch for search and Beanstalkd for queuing
• We emphasize a lot on clean abstractions of code loosely coupled services and good coding practices
• We are very strong believers in you built it you own it!. And running a distributed system is very different from just building one!
• We are crazy about high availability

Software Engineer @ Tech @ Exotel

The job of a software engineer involves all aspects of software engineering : designing and architecting services and features development testing instrumentation deployment stabilization and operations. You will be working on the core cloud telephony platform and products. A lot of focus in what you do will be outside of just adding features - you will be constantly thinking of how do I scale out my cluster to twice its size with 60 seconds how do I increase the platform uptime from 99.95 to 99.99 how to shave off a few extra milliseconds in response times etc.

What you will do

Project Management

People Management

Technical Work

What we look for

Must Haves

Required Experience :

Manager

Key Skills

Hospitality Experience,Go,Management Experience,React,Redux,Node.js,AWS,Mechanical Engineering,Team Management,Leadership Experience,Mentoring,Distributed Systems

Employment Type : Full-Time

Experience : years

Vacancy : 1